Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its flawless functionality, ease of use, and seamless theme integration. It's ideal for businesses requiring detailed product images, offering a customizable zoom feature and image protection. The app is mobile-friendly, affordable, and allows adjustable magnification levels. Merchants praise the customer support for their efficient problem-solving. Many report an increase in conversions and sales, and an enhanced professional appearance of their stores.

October 12, 2023

Very quick response to an issue I had with a custom theme. Highly recommend this app to everyone!

Velvet Door
Australia
6 days using the app
July 4, 2023

Very good app, perfect price and very profesional customer service, i faced one problem in my mobile version and they solved it in couple of days. Thanks

Al Zahrooni Co.
Spain
6 months using the app
May 31, 2023

Great and simple app! I managed to do my job with it and the client was happy. Support team is very helpful.

Pallafort
United Arab Emirates
2 months using the app
July 23, 2023

Working great and the team is offering great support too in case you have some difficulties using the app.

HorseworldEU
Belgium
5 months using the app
StoreBricks replied July 26, 2023

Thanks a lot for your review! Happy to hear the app is working great for you and the team was able to help you. :) Always at your service!

April 27, 2023

Funciona muito bem, recomendo.
Usei por mais de ano e nunca tive problemas, removi só pq alterei o tema da loja, mas talvez eu volte a usar.

Adriana Kavietz
Brazil
Almost 3 years using the app
November 3, 2023

Very annoying. It highlights the whole page and disables enlarging images by clicking on them,

elizabeth street
United States
8 minutes using the app
StoreBricks replied November 7, 2023

Thanks for your feedback.

The app is designed to work out-of-the-box with all Shopify store themes.
Rarely, the app might conflict with some theme's special characteristics, but we have a 24/7 support team ready to help. The app was only installed for 8 minutes, not giving us enough time to check to check the app in the store. And we did not receive any email for support, on the contrary, we reached out twice regarding this to offer assistance, but your response was to block us. :( So, we were not even given the chance to help...

We're available 24/7 for you. It's our priority to ensure our users have the app running correctly.

October 18, 2023

This app isn't working with minimog theme i need zoom on hover but it doesn't worked at all. Very poor app

aaaSportx
Germany
7 minutes using the app
StoreBricks replied October 23, 2023

Hi there, thank you for your feedback.

Our app is designed to work out of the box and will work automatically in most stores. However, in some particular scenarios, we might need to take a look at the integration, especially with custom themes. We have a 24/7 support team ready to help in case this occurs. We have tried to reach you three times, hoping to give you a hand with the integration, but we haven't heard from you. :(

Please consider replying to our emails so we can sort this out. We'll be attentive and willing to give our best.

Regards,
The Cool Image Magnifier team

July 25, 2023

If i install and app and use for one or two days and then if i remove then also i shall be billed after 30 days .

Christina Rossi Australia
Australia
13 minutes using the app
StoreBricks replied July 26, 2023

Thanks for your feedback.

The app costs $2.99/month, and you'll have a 30-day free trial. We offer this trial so merchants get the chance to explore the app fully and with this decide if it meets your store needs. You won't be billed if you uninstalled the app before the trial ended.

Our team has emailed you to clarify any misunderstanding. We're at your service 24/7.

June 27, 2015

Great app ... a must have for vendors with products with intricate details. Great customer service too.

Pureeleganceboutique
United States
Over 7 years using the app
June 13, 2016

Cool Image Magnifier functions beautifully, and helps my customers see the component parts of all my products clearly.

Diamond Dugout
United States
About 7 years using the app