Reviews (348)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its straightforward setup and user-friendly interface, noting its reliable redirection management and customizable features like pop-ups and country selectors. The customer support team is praised for their quick and effective assistance. The app is valued for enhancing the handling of regional store variations, positively impacting business operations.

Edited January 23, 2024

This app works well, but it has stopped working silently on more than one occasion due to hosting issues - i.e. the server that hosts the script that this app uses is unavailable or returns no or invalid data. When this happens - as you'd expect - the redirection stops working, and you might only find out when customers who ought not to be able to access a website suddenly can, etc. If the hosting for the app's scripts were more reliable I'd not hesitate to recommend them. They ought to be using something like AWS to ensure uptime.

2024 UPDATE: At some point the developer has made the pricing based on Shopify subscription level, for no reason that I can see other than greed. You can't choose to have minimal functionality on a Plus store, you have to pay the top rate. Disappointing, and rules this out for future deployments.

Proto-col
United Kingdom
Over 3 years using the app
July 11, 2019

Amazing, great free app. Works perfectly. I like it. I don't give a lots a reviews but this app definitely deserves it. Cheers!

Perifit
France
About 1 month using the app
January 27, 2021

It's a very good APP, easy-to-use and good settings, I like it! Their customer service is even more impressive, quick in replying and efficient in working. They even helped me resolve another issue which is not related to their APP. I'm quite appreciate and moved by their great customer service, best I have ever seen! Especially thanks to Steve and his team member Dean. This is the APP I will absolutely recommend and use all the time! Everyone should try it!

Inateck Official
United States
About 1 month using the app
May 14, 2020

Immediate and clear response from support. Very helpful in set up and understanding app functions. Highly recommend.

notedco.com
United States
About 1 month using the app
October 6, 2020

This app is fantastic and we use it for alot of clients. But the best bit is that the support is always so quick and helpful. Thank you!

NOURISHED3
Germany
About 1 month using the app
December 30, 2022

The app works very well and has great support! It feels very native to the website and so far we are very pleased with it.

NUDE USA
United States
About 1 month using the app
March 22, 2021

Super helpful support team and really simple popup for redirecting customers. Simple and easy to use.

Throne Boss Australia
Australia
About 1 month using the app
February 22, 2023

Cozy Country Redirect is the best geo-app on the Shopify App store, we're able to customize every aspect of the visuals and configure it just the way we wanted. We tried many different Apps but Cozy is the best! Not to mention their support is fast, reliable and extremely helpful. If you're looking for functionality and customizability, Cozy Country Redirect is the go-to!

LANE EIGHT
Singapore
About 1 month using the app
June 19, 2021

Great service and very useful app for brands with a presence across multiple regions! They also help me setup the popup to match our theme!

Oscillot® Proprietary Ltd
Australia
About 1 month using the app
April 28, 2023

Emma helped us set up the selector based on our demands. Can recommend for anyone using expansion stores and need a reliable way of handling store redirects. Thanks Cozy team!

EU and International
Sweden
About 1 month using the app