Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective customer redirection based on location, and its additional features like location-based notification bars and pop-ups. It's praised for its user-friendly interface, reliability, and customization options. The support team is often highlighted for their quick responses, technical skills, and assistance with custom templates and troubleshooting. It's seen as good value for its price and is especially recommended for merchants operating in multiple countries or stores.

April 12, 2022

Installed it on a few stores already. Easy to set up, works well, fits our needs, and the support is responsive.

hedgehogdryer-eur
Norway
About 1 month using the app
January 21, 2023

App is good and works as described we are using it for 3 websites and support is also good. We have requested some changes and it was done by the support team quickly

Wooden Twist USA
United States
About 1 month using the app
February 14, 2020

Great app, great customer service. I totally recommend it to all. Very simple to use and not complicated at all.

Zhivago
Egypt
About 1 month using the app
August 31, 2020

Amazing Customer Service, the team were very responsive answered all of our questions and helped us get setup very quickly.

Rudsak
Canada
29 days using the app
November 26, 2022

We used this app for nearly 3 years with no problem, but they seem to have updated something just before black friday!!! WHY???? The update has now scrambled the languages and checkout. Redirect no longer work, I have tried these with Express VPN and although in the past they used to work now the customer has to manually change language and currency. Also when you have a specific language for the site let's say English and you try to checkout, then you end up on checking out in French!. Then when you click back home from checkout you can see that the language has changed to French despite being located in UK or US! We have lost thousands of dollars in revenue during Black Friday and still do!
Any major changes and updates need to be done prior to Black Friday and tested through out. Not happy at all, also they don't work over the weekend so you basically waste thousands in lost revenue. Not happy at all!

GRAFEA
United Kingdom
About 2 years using the app
Edited August 22, 2020

Support so far has been amazing, and the personalised pop up is much appreciated. Working perfect straight away.

FarmCityPets
Australia
26 days using the app
October 17, 2019

Really enjoy the simple setup and extensive customization features so I can match our site's colors and fonts. Can't wait to test over the holidays!

Blipblox by Playtime Engineering
United States
26 days using the app
Edited July 13, 2020

Very good Support for setting up in two separate store based on subdomain redirection. Also redirection is very fast.

Elven Agri Pty Ltd.
Australia
25 days using the app
March 2, 2020

Great App with individual Banner for every Country. - Very helpful support. worth every cent. Also the whitelist-urls are great to use.

Airboard Schweiz
Switzerland
25 days using the app
July 9, 2020

The support from the Cozy Redirect team was fantastic, we couldn't have launched our multiple Shopify sites without the app.

Savannahs
Sweden
23 days using the app