Reviews (348)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its straightforward setup and user-friendly interface, noting its reliable redirection management and customizable features like pop-ups and country selectors. The customer support team is praised for their quick and effective assistance. The app is valued for enhancing the handling of regional store variations, positively impacting business operations.

July 9, 2020

The support from the Cozy Redirect team was fantastic, we couldn't have launched our multiple Shopify sites without the app.

Savannahs
Sweden
23 days using the app
April 20, 2022

The app has stopped working. It suddenly stopped working with no warning from them. I'm not sure what occurred, but the price went up from $5.99 to $99. Because of this bad app, our store has been shut down. It should not be installed.

Mike Sport
Lebanon
Almost 2 years using the app
eCommerce Addons replied May 17, 2022

We apologize for the inconvenience caused. We had a heavy inflow of installs and traffic during BFCM which we were able to manage at the time. But since then the traffic is almost twice, hence we planned an upgrade for better scalability and traffic handling. During the upgrade, the server went down stopping the app. The upgrades are now complete and the issue will no longer repeat itself in the future. The pricing update was a mixup between our new Dedicated Server Plan(for stores with very heavy traffic) and our older plan. But the $99 charge was not applied since the app charges aren't revised once accepted.

November 2, 2022

We used the app to redirect our customers to different stores depending on their location. We needed help from the development team, and they were absolutely great - super helpful!

UK Cornet Barcelona
Spain
22 days using the app
October 2, 2019

Works like a charm with redirecting visitors from one store to another. Good value for the price you pay.

Scandinavian Edition
Norway
20 days using the app
May 18, 2023

I raised them 1 concern and they very were fast to reply/resolve ! Thanks Team. Appreciate your support. I will continue to use the app for long. Cheers

MoonTara
India
19 days using the app
March 11, 2020

So far, so good. Seems like a wonderful application for redirections between shops! I will continue using it and add more comments about my experience. Customer service is very polite and prompt!

Emmanuela - handcrafted for you
Greece
19 days using the app
Edited March 30, 2021

Top notch app, without any flaws. Incredible customer service. They have customized one of the templates exactly to our requirements. Highly recommended.

Face Vital
United States
19 days using the app
Edited November 8, 2020

Excellent app with great functionality needed if you have regional stores. The support is second to none they went above and beyond to ensure everything was as needed.

Jim Buddy Donuts
United States
19 days using the app
January 31, 2022

I have the app on two stores, different domains, for different markets. App works great, easy to set-up, zero maintenance, fair pricing. Phenomenal support. Go for it.

Perunmoto.EU
Serbia
18 days using the app
April 30, 2021

Fantastic support, very simple to set up and the app does what it says it will! Definitely recommend to all!

iManuka
New Zealand
17 days using the app