Overall rating
3.7
Counts per rating level
  • 71% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 11% of ratings are 1 stars
March 18, 2018

Nice unique app however there is a lot of room for improvement. It is a new app so I hope to see more options and tools added to it in near future.

They have very fast customer service response (hope it stays this way). :)

Zarazoro
United States
About 1 year using the app
January 5, 2022

I've been using it since I opened my shop and never been disappointed. Flawless and easy-to-use app, works like magic with a superb print service at Printspace.

Studio Martino Pietropoli
Italy
12 months using the app
July 6, 2018

Just like the team at Creativehub this book is extremely helpful. Clearly laid out and with some great case studies it takes you trough the steps of selling art on line.

Matthew R Lewis Portraits
United Kingdom
11 months using the app
September 11, 2018

Brillant for uploading and selling my photography prints. Especially that I am away from home a lot. Customer service is excellent!

Glasweegee
United Kingdom
11 months using the app
January 5, 2022

I've been using the app for just over a year and it's been such a great tool to automate my print sales. In the past I used to dread being asked to sell a print as the process was really tedious and time-consuming. It took a while to set up the shopify store, but now all orders are automated meaning I just get notified when an order is received and it gets fulfilled automatically by The Print Space. A lot of my orders have been to Europe and the US, so them having a branch in Germany has been a godsend. The set up can be a little challenging at first, but once you've done it a few times it's really not that hard. The Print Space are also always very quick to help out on the phone or over chat/email so you won't be going it alone.

Photography by Sam Gillespie
United Kingdom
11 months using the app
January 5, 2022

I love this app because it takes care of the logistics side of the business so I can focus on spending my time creating art and marketing it. With the printing, packaging and delivery taken care of, it frees up so much of my time! Not only that, the quality of the printing is sublime and the service is mindbogglingly fast!

Gladys Holliday
United Kingdom
11 months using the app
May 19, 2020

Cannot recommend Printspace and creativehub enough. Has allowed us to seamlessly and professionally manage our inventory and ship all over the world with honestly very little effort on our end once things are up and running. Their customer support is absolutely top notch and the print quality is fantastic. Full marks!!

Ben Ashton Art
United Kingdom
10 months using the app
January 11, 2022

I have set up my print sales site using this app and I am really pleased with it. The printing quality and fulfilment is top notch. The system is very hands-off once it is up and running. The customer places an order and it goes straight to Printspace who generally turn it around and get it shipped within a few days and sometimes within 24 hours. I have to then notify the customer that it is on it’s way but I don’t think that they could do this as they are dealing directly with me and not my customer. It is quick and easy to do this via Shopify admin anyway. The packaging is very good quality which greatly boosts confidence that your customer will get their order safely, without needing to deal with damage in transit. The printing costs and flat fee shipping costs are very reasonable. The back end is well thought through, offering the option of selling different editions as variants (Shopify speak) and you can even specify when uploading if prints have already sold within an edition which is useful as the edition will then pick up from that number going forwards. IMO the app and the print fulfilment definitely deserves 5 stars. However just for the record a couple of things: Sometimes a product gets imported into your store via the CreativeHub app but the preview pics don’t load for one or more variants. I have found that this is cured by simply re-importing those particular variants again. Is this a bug? Be careful when adding a border that you don’t jump up a print cost tariff level for the sake of a small white border as this is calculated on paper size not image size. I think the ‘room set’ photo is ok and helps with illustrating scale but it would be nice to have a bit more variety. Maybe it would be possible to add a few more options sometime? Lastly be aware that if you sell variants you have to upload the largest image size, which may require interpolation, and the smaller prints will be printed from the same file. Ideally I would prefer to scale the image sizes accordingly but in practice this has not proved a noticeable issue so far and smaller prints have looked fine.

Tim Platt Fine Art
United Kingdom
10 months using the app
March 10, 2019

So far, this app seems great! I've been looking for a service like this for a while now. I ordered the paper samples and the small book which were both very useful. The team at theprintspace are very professional and incredibly helpful. I've ordered a print sample from their site. Very happy indeed :)

Fearillustration
United Kingdom
8 months using the app
December 31, 2021

Highly recommend The Print Space! They make the whole process of selling art online seamless. Their customer service is A* as is the quality of their papers & printing.

Rowe
United Kingdom
8 months using the app