Cross Sell & Upsell by SSC

Name: Cross Sell & Upsell by SSC
Brand: Cross Sell
Rating: 4.9 (967 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (967)
Developer: Cross Sell

Drive sales by tailoring Cross Sell, Upsell & Bundles. Cross Sells in 8 strategic locations!

Drive sales and increase your AOV through personalized Cross Sell, Upsell, and bundle recommendations! Our app offers 8 locations to display cross sells, giving you more control than ever before. Choose products manually or based on sales history, orders, and collections to create tailored recommendations. Enhance your customers' shopping experience with add-ons, bundles, also bought, and "complete the look" items. Our integration is seamless and customizable to match your brand's style!

Cross sell your tailored recommendations on Product Pages and Cart Page.
Use auto-generated smart suggestions for your Upsells and Upsell Pop-up.
Add QuickView buttons and Quantity discounted Bundles to your Cross Sells.
Cross sells on Post-purchase Page, Home Page, Collections Page, Checkout Page.
Upgrade for more cross-sell options, adding locations beyond the 8 standard ones

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

Checkout, Shogun, GemPages, PageFly, Vajro - Mobile App Builder, Back In Stock, Firepush

Pricing

Free

Visible on Product, Cart pages & Upsell Pop-Ups.
50 recommendation clicks a month
Cross Sell branding

Startup

$29.99 / month

or $299/year and save 17%

Visible on Product, Cart pages & Upsell Pop-Ups.
2500 recommendation clicks a month
Remove branding

14-day free trial

Small Store

$49.99 / month

or $499/year and save 17%

Visible on All Available Pages.
5000 recommendation clicks a month
Remove branding

14-day free trial

Medium Store

$59.99 / month

or $599/year and save 17%

Visible on All Available Pages and Custom Pages.
10000 recommendation clicks a month
Remove branding

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (967)

Overall rating

4.9

Counts per rating level

95% of ratings are 5 stars
923
2% of ratings are 4 stars
22
1% of ratings are 3 stars
5
0% of ratings are 2 stars
1
2% of ratings are 1 stars
16

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its ability to increase average order value by showcasing related products, enhancing both sales and the shopping experience. It offers extensive customization options and displays cross-sell items on product and cart pages. The app is noted for its stability and user-friendliness. Support, when needed, is quick and effective, with team members like Henry, Carol, and Stuart providing valuable assistance with customization and integration.

September 26, 2024

Helps create multiple sales and brings new products to customers attention.If you have a design lead store like we do, then the ability is hand pick the items you want to see for each product is an absolute must. the cross sell app makes it really easy and quick.

The tech support is also quick should you need any help, but on a whole the app works with very little help needed. I would highly recommend cross sell.

Camomile London

United Kingdom

Over 9 years using the app

Cross Sell replied September 30, 2024

Thank you so much for your feedback. It means a lot to us.
We are always happy to help. Don't hesitate to reach out in case of any questions.

Thank you and have an amazing week ahead.

August 29, 2024

Excellent app that has helped increase our AOV substantially! There were multiple requests that I've made to customer support over the last couple months and they've always provided me with excellent customer service and went out of their way to make the app as user friendly as possible for our site. I would highly recommend! Thank you Henry, Carol and team!

Lynn & Liana Designs

Canada

4 months using the app

Cross Sell replied September 2, 2024

We were happy to be of service to you. Thank you very much for the review and feedback.

Edited July 12, 2024

EDIT: they also have the audacity to dox your name in public without permission.

broke add to cart on all chrome based browsers - no support avail online. cross-sell.js flooded /cart.js until shopify quit and either showed an empty cart or a too many redirects error whenever the add to cart button is clicked on any product. removing the app resolved the issue again.

before that, articles below $1 were shown as "FREE" items to customers in the cross sell modal, which lead to tons of complaints.

KEEBMAT

Czechia

Almost 2 years using the app

Cross Sell replied July 12, 2024

Hi there,

Thank you for your feedback. We are sorry to hear about the issues you experienced.

Regarding the 'broke add to cart on all chrome-based browsers' issue, we want to clarify that we did not receive any support request from you about this problem. Our support team is always available to assist and we strive to resolve issues promptly. Can you double-check you tried contacting us at the correct address? If you encounter this issue again, please contact us directly at support@csell.co so we can investigate and help you.

As for the 'FREE' pricing issue, we did receive your complaint on February 26 and by February 28, the issue was fully investigated and resolved. As mentioned to you at the time, the problem was due to the system not specifying cents, causing items priced below $1 ($0.99) to appear as "$0". This was corrected within two days of your original complaint and we appreciated your patience during that time.

We value your feedback and are committed to providing excellent service. Please let us know if there’s anything else we can assist you with.

Best regards,