Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

September 26, 2024

Helps create multiple sales and brings new products to customers attention.If you have a design lead store like we do, then the ability is hand pick the items you want to see for each product is an absolute must. the cross sell app makes it really easy and quick.

The tech support is also quick should you need any help, but on a whole the app works with very little help needed. I would highly recommend cross sell.

Camomile London
United Kingdom
Over 9 years using the app
Cross Sell replied September 30, 2024

Thank you so much for your feedback. It means a lot to us.
We are always happy to help. Don't hesitate to reach out in case of any questions.

Thank you and have an amazing week ahead.

August 29, 2024

Excellent app that has helped increase our AOV substantially! There were multiple requests that I've made to customer support over the last couple months and they've always provided me with excellent customer service and went out of their way to make the app as user friendly as possible for our site. I would highly recommend! Thank you Henry, Carol and team!

Lynn & Liana Designs
Canada
4 months using the app
Cross Sell replied September 2, 2024

We were happy to be of service to you. Thank you very much for the review and feedback.

July 2, 2024

The most helpful! Thank you for providing great customer service.

Blue Print
United States
About 3 years using the app
Cross Sell replied July 3, 2024

Thank you so much for your wonderful review! 🌟

August 2, 2024

Highly configurable and solid customer support.

Salesforce Data Cloud Architect’s Handbook
Australia
About 1 month using the app
Cross Sell replied September 2, 2024

Thank you so much for your review. We are always happy to have feedback.

July 8, 2024

Great app. Great support service and fast delivery of customizations. Highly recommended

Issy & Lilo
United Arab Emirates
About 2 months using the app
Cross Sell replied July 15, 2024

Thank you so much for your wonderful review! 🌟. We are happy to always help.

October 1, 2024

ある日突然商品名で検索できない不具合が起きた際、迅速に対応していただきました。丁寧な対応で安心できて、大変助かりました。また何か起きた際はお問い合わせさせていただきます。ありがとうございました。

Tnewties
Japan
Over 2 years using the app
Cross Sell replied October 7, 2024

Thanks for your review and it's been a pleasure to assist!

June 26, 2024

Great service and function!

Edie Parker
United States
About 1 year using the app
Cross Sell replied July 3, 2024

We're thrilled to hear you found our customer service and product helpful. Your support means a lot to us!

March 27, 2024

I didn't know what to expect and had this app sitting around for months. We finally got to work on it and tested cross-sells. The orders began coming in and increased over the months thanks to cross-sell. It is a very stable app, not hard to use and the customer service team is both responsive and knows what they are doing. I'm only using about 10% of what this app has to offer and intend to learn more of its features and implement the ones that make sense for us. Highly recommended.

North American Urns and Memorials
United States
About 3 years using the app
Cross Sell replied April 5, 2024

Thank you for your great review. We are happy our app has helped your business grow.

We are always happy to offer assistance in the shortest time possible. Always feel free to reach out if you need any help with the app.

Kind regards,

April 5, 2024

Awesome Job. Thanks for the amazing help! keep up the good work.

Fire-Parts.ca
Canada
Over 9 years using the app
Cross Sell replied April 8, 2024

Thank you for your review. We really appreciate your feedback.

We will keep giving our best to make sure you have an amazing experience when using Cross Sell & Upsell.

March 6, 2024

Great product and also excellent customer service! I spoke with Henry who took charge and resolved the issues we were having in less than a day. He hopped on with us and showed us step to step how to use the product. 5/5 customer support!

pītusa
United States
Almost 6 years using the app
Cross Sell replied March 8, 2024

Thank you so much for your kind words and fantastic review! I'm thrilled to hear that you had a positive experience with our product and that I could assist you promptly. Providing excellent customer service is a top priority for us, and I'm glad I could help resolve your issues and guide you through using the product step by step.

If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your support and look forward to continuing to meet your expectations!

Best regards,
Henry