Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

August 16, 2016

Very easy to use and the customization is done quickly and matches the look of our store well!

Karat Patch Inc
United States
Almost 8 years using the app
March 20, 2017

We’ve been really impressed with Cross-Sell. It’s an essential part of the design and functionality of our online store. It’s very easy to use and is a great way for us to keep showing our visitors new or related products, and this keeps our site lively! Steve’s service and support is excellent. Highly recommended.

Made By Hand Online
United Kingdom
Almost 8 years using the app
February 10, 2022

great app, i find the option of 'hand picking' cross sells really help with sales and a very helpful team who responds quickly : )

hedgehogshop
United Kingdom
Over 7 years using the app
Cross Sell replied February 18, 2022

Thanks for your great review! We really do appreciate it, and enjoy giving you world class support!

Edited May 19, 2017

Great customer service and fast attention to getting you started up.

Alert - the "themes" are based on your own store's themes, not the ability to toggle between style options within the app.

The service gives you customization of their app to your existing Shopify store.

Other than that, it's been a good system to use.

Leven Rose
United States
Over 7 years using the app
October 23, 2015

Really like this app...for a business like ours where we have many styles and designs of belts that come in multiple colours it is great to be able to promote and group together similar styles. There is no doubt that it helps direct customers, shows that we have a broad range and encourages multiple sales. It is really simple to use which definitely helps and glitch free so no conflicts at all with our site. Definitely one to try!

Elliot Rhodes
United Kingdom
Over 7 years using the app
September 19, 2016

Awesome service, installation, and ease of use. This is a super intuitive and must have app for your Shopify store. It allows full control of cross sells with plenty of customizable features. Glad I took the plunge, it will surely result in increased conversions

Hiphopdrumsamples
United States
Over 7 years using the app
Edited June 9, 2017

This app is great, but the support is even better. I had questions and needed some help and they were fast to respond and very helpful! Thanks!

Waynedaltonparts
United States
Over 7 years using the app
Edited October 8, 2017

Best product cross sell app on Shopify. Always works with all my previous website themes. Customer service is very fast installing the app to my website theme. Very helpful.

Mjmfurniture
Canada
Over 7 years using the app
July 10, 2017

great customer service, the go above and beyond, to quickly respond and assist you with implementation.

Entrepix Inc
United States
Over 7 years using the app
Edited May 20, 2016

First, this app finally makes Shopify work for me and my shop! I spent months trying to figure out how to get options and add-ons to function well for my business. Then I found the Cross-Sell app, and was able to make Shopify work to fit my needs. Second, Stuart went over and beyond to get this app to look and work how I want. He offered prompt and efficient communication, and put in significant time to customize the app for my shop. It works perfectly and looks amazing. Best support ever received for an app! Cannot wait to get my shop up and running next month. With this app and Shopify, I can finally meet my customers needs!

The Confetti Post
United States
About 7 years using the app