Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

April 9, 2013

Cross-Sell was very simple to use and gave me the ability to associate cross selling products manually with related products via an easy to use interface. Great for matching items from different collections. Team is also willing to tailor the look and feel of the cross-sell items to match your site. Very useful and affordable. Only small bemol, it is necessary to dedicate a bit of time to match all the items...

Avanaa.com
France
About 1 month using the app
October 7, 2017

Great app for cross and upselling. Way easier to use than the ones I tried before. Customer service is super fast and helpful too!

Kulture Official
Singapore
Almost 3 years using the app
Edited July 5, 2017

This app is so easy to use, the app developers installed it. I am creating the cross sells, they look awesome on our site. The price is a fair price to pay and hopefully your customers will like the cross sells you create. It is all about customer service and if you can improve your customers on-line buying experience everyone wins. Can not wait to see what other add-ons will be created by this company. Thank you, keepingshop!! www.cityworkshopmsc.com

City Workshop Mens Supply Company
United States
Almost 3 years using the app
February 16, 2023

Great app and exceptional service. We are looking forward to seeing what else we can do as we explore the app further. Highly recommended!!!

Cactus Creek Shop
United States
About 1 month using the app
Cross Sell replied February 17, 2023

Thank you for your review! We are super excited to have your store joining the Cross Sell family.

March 28, 2018

I've been using an older version of this app for a couple of years on another site I manage. I've looked at other cross-sell apps over the years and again for a new site I'm working on and didn't find any to be as robust as this one. I needed a bit of help with getting things just right on the Mr. Parker theme and Josh got that set up in no time. Highly recommend for anyone serious about taking control of their site's cross-sell/upsell potential on a reasonable budget.

Kim
highfibreshop.com

Two Stix Studios
United Kingdom
Almost 3 years using the app
March 30, 2017

The best cross sell app I used the last couple of years. I've had it with automated cross sell suggestions that don't make sense at all.
The app was up & running in the look and feel of our site within 24h. Thanks for the great support!

Luxedy
Belgium
Almost 3 years using the app
August 5, 2016

Great app! I highly recommend it.
Very responsive and understanding support. Stuart help me with everything for this app and even for stuff that were not directly related to Cross-Sell.
A big thank you!

Ivanarosova
Czechia
Over 2 years using the app
March 31, 2017

LOVE this app, and their customer service even more! The team is super responsive and goes above and beyond to answer my questions. The app is user-friendly and to use and makes it easy to link products of similar color or style.

Stone Stick
United States
Over 2 years using the app
May 31, 2017

Incredible service and a top-dollar Shopify App. Wouldn't hesitate to recommend these guys to any Shopify store out there.

Red Torpedo Clothing
United Kingdom
Over 2 years using the app
December 1, 2016

Just what we were looking for-works well and great support if required.

Pos Hardware 3
United Kingdom
Over 2 years using the app