Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

July 24, 2017

After installing this on one of my shopify stores, I decided to install on another. Stuart and his team were able to do the installation quickly on the custom theme I was using on my second store.

On the multiple shopify stores I have, and all the various apps I have installed, the customer service from Cross-Sell is the best.

Gardenpartyflowers
Canada
Over 2 years using the app
October 31, 2016

very useful and superb customer service :) defiantly worth it

Blanc12
United Kingdom
About 2 years using the app
November 1, 2017

This App is exactly what I needed. Cross-Sell's customer support is as good as it gets. If everyone were as efficient as Stuart, my business life would be a lot easier. I recommend Cross-Sell without reservation.

Urbanemode
United States
About 2 years using the app
December 10, 2015

Support is very responsive! I love how easy it is to use. I would definitely recommend it.

Region 13 Products
United States
About 2 years using the app
May 17, 2016

This app was exactly what we were looking for ... our customers can now easily see what other products go with the item they are viewing. The install was super easy for a non-techy like me. Thank you, Cross-Sell! www.nos-nos.com

Nosnos
United Arab Emirates
About 2 years using the app
December 1, 2017

Great support staff - friendly and efficient.

Erisonic2
United States
About 2 years using the app
November 20, 2017

No complaints at all. They seem to update features to add value, they're trouble shooting team is top notch, and they have fixed any issue I've had almost immediately. See it on my store, www.kaczkids.com

Kacz Kids
Canada
About 2 years using the app
February 29, 2016

Great purchase! I recommended my client try this app and I'm so glad I did. The app does exactly what you hope it will do, and it's incredibly easy to set up. By far the best support I have EVER experienced with an app development team. Stuart and Steve are so helpful and spent a significant amount of their time to help me customize the app for my client's store. Thank you so much! I will recommend this app for all of my client's stores in the future.

Lauren

Stickstonestyle
United States
About 2 years using the app
August 22, 2017

Amazing customer service. Super easy to use app, and so far I really like the product. Our theme was weak in this area so we opted to use this app and are very happy that we did!

Shopping For A Change 4
United States
About 2 years using the app
September 7, 2021

Such a great app, well worth the price, and they have such a helpful and efficient support team! Highly recommended!

Tarotzaar - Tarot & Oracle Card Store
Australia
About 2 years using the app
Cross Sell replied September 7, 2021

Thank you for your review, you made our day :)

Please feel free to contact us anytime you have a question, we are always happy to help.

Kind regards,
Petra