Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

November 20, 2017

No complaints at all. They seem to update features to add value, they're trouble shooting team is top notch, and they have fixed any issue I've had almost immediately. See it on my store, www.kaczkids.com

Kacz Kids
Canada
About 2 years using the app
February 29, 2016

Great purchase! I recommended my client try this app and I'm so glad I did. The app does exactly what you hope it will do, and it's incredibly easy to set up. By far the best support I have EVER experienced with an app development team. Stuart and Steve are so helpful and spent a significant amount of their time to help me customize the app for my client's store. Thank you so much! I will recommend this app for all of my client's stores in the future.

Lauren

Stickstonestyle
United States
About 2 years using the app
August 22, 2017

Amazing customer service. Super easy to use app, and so far I really like the product. Our theme was weak in this area so we opted to use this app and are very happy that we did!

Shopping For A Change 4
United States
About 2 years using the app
September 7, 2021

Such a great app, well worth the price, and they have such a helpful and efficient support team! Highly recommended!

Tarotzaar - Tarot & Oracle Card Store
Australia
About 2 years using the app
Cross Sell replied September 7, 2021

Thank you for your review, you made our day :)

Please feel free to contact us anytime you have a question, we are always happy to help.

Kind regards,
Petra

October 31, 2022

We have been using the Cross Sell app for a few months now and we have seen an increase on sales from it. We needed some help updating the app to show specific products and the customer service team was fast and helpful.

Serious Tissues
United Kingdom
About 2 years using the app
Cross Sell replied October 31, 2022

Thank you for your awesome review 🙂! We appreciate you!

September 22, 2021

There are several options with multiple configurations. The support team is quite fast and helpful. Recommended App.

MediaMarkt
Portugal
About 2 years using the app
Cross Sell replied November 3, 2021

Thanks for your awesome review! 😃

November 24, 2020

Easy to use, very effective in generating sales, and customer support from Cross Sell is top notch!

Carter and Son Toolworks
United States
About 2 years using the app
Cross Sell replied December 14, 2020

Thank you for your feedback, we are very happy to hear our app is effective for your store and you have been happy with our customer happiness team. Please feel free to reach out to us anytime you have a question!

Edited March 12, 2018

Excellent installation service - they integrated with my shop theme that I had purchased.

And the app itself is very easy to use. I highly recommend it!

Update: March 12, 2018
I installed a new app (NOT from this company), which really messed up my shop. Josh was amazing. Not only did he get Cross Sell working in my shop again, but identified other issues with my shop & explained how to resolve those issues.

Kellys Handmade
Canada
About 2 years using the app
Edited June 5, 2019

The App is sleek and works. Customer support is beyond amazing, can't stress that enough. 10/10, would recommend.

inspira shop
Slovenia
About 2 years using the app
June 19, 2017

Great app! Fantastic for people who have a lot on their plate. Finding time to set out each product's cross-sell is a large time investment, but there is the default-function that allows users to have a default cross-sell for any product that has not been manually set up. A life saver!

Moroccan Luxury Furniture
United States
About 2 years using the app