Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

April 22, 2017

Super easy to use, fast setup, responsive support. All around easy and great experience.

Hot Tub Supply Store
United States
Almost 2 years using the app
August 18, 2017

The Cross-Sell team was super responsive in getting us promptly set up, including a customization I requested. Because we have almost 800 items, I wanted to continue to show our themes related products (which are the 5 newest items in the collection you're viewing) until we could get to hand pick products for all our items. The Cross-Sell app does give a choice to show one set of default products for items you have customized yet, but I felt we had too many products to show the same set for several hundred items. The Cross-Sell team promptly set this up and we love how it works! On the first day using the app I made customized cross sells of 6-8 items each for almost 80 products in a 4 hr. period by entering keywords into the app's search field to bring up a "click to add" list of products. Simple!

shopsculptique.com

Sculptique
United States
Almost 2 years using the app
September 1, 2016

Couldn't be happier. Looks great, service great, easy peasy. Thanks guys!

Elle Adhira
United States
Almost 2 years using the app
September 30, 2016

Brilliant and quick support. They went the extra mile with helping to customise the look of the plugin on the product pages. We have now used their App on multiple stores.

Holland Esquire
United Kingdom
Almost 2 years using the app
October 23, 2022

I had a layout question to Cross Sell and they helped me straight away without any faff. Thank you team!

La La Land
Australia
Almost 2 years using the app
Cross Sell replied October 24, 2022

Thank you for your great review! We're happy to be of your service always 🙂!

March 22, 2016

Top notch support and app,

They installed the app for us on the very same day, making it match our theme perfectly. Cannot beat that,

Also a few days later, I changed the URL of one my products and forgot to change it on the App. They fixed it before I even noticed, and notified me by email.

Great guys + App! A must have for your ecommerce store.

Gym Bottle
United Kingdom
Almost 2 years using the app
September 29, 2021

Amazing! I have had this installed for just under a week and have only added a handful of cross sells - it's already generated an extra 10% revenue for us.

Little Prince London
United Kingdom
Almost 2 years using the app
Cross Sell replied November 3, 2021

This is excellent news! I am happy to know that our product made an impact on your store 😃.

Feel free to reach out to us if you have any questions, or need any assistance!

Cheers,
D'Angelo

February 22, 2017

This ap is everything we wanted and needed! Stuart was so incredibly helpful and tailored the formatting of the cross sells to match my Symmetry theme perfectly. He also worked so quickly - the whole customization was done within an hour from when I contacted him. The customer service is really top notch and the ap itself allows me to create complete looks and cross-sell products exactly as I want to. It's the perfect ap for a fashion retailer! Feel free to check out our site harperandtucker.com to see how it integrates, we couldn't be happier!

Harper Tucker
United States
Almost 2 years using the app
June 6, 2018

We have been using version 1 for a year now and just recently upgraded to version 2. Additional sales from using cross sell app have been amazing and customer support have been prompt - 5 stars!

Happy Way
Australia
Almost 2 years using the app
Edited July 17, 2017

Excellent tech support. Very prompt in helping to install app. Easy to select products for cross selling purposes!

Houseofpresley
United States
Almost 2 years using the app