Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

April 28, 2022

Cross Sell helps us increase our sales at a very reasonable rate. Their tech support is extremely responsive and helpful.

Ener-G Foods
United States
Almost 2 years using the app
Cross Sell replied May 1, 2022

Thank you for such an amazing review! We strive to keep offering you a great product and excellent service 😊!

April 15, 2016

These guys were awesome! Prompt in answering emails and great customer support. The app is a must have for us because we carry multiple items in a collection and it allows us to display those items to "complete the look". Definitely worth it.

Vivobo
United States
Almost 2 years using the app
Edited June 3, 2016

I highly recommend working with Stuart. The app works well. Stuart noted a problem with the way our product handles were set up. Once I fixed it he completed the Cross-Sell installation right away. Update: June 3, 2016. The app is still working great. It is so easy to use.

Wedding Incorporated
Canada
Almost 2 years using the app
January 16, 2018

This app is easy to use and their support team is always willing and available to help! We highly recommend adding this app to your Shopify store!

Bone Frog Gun Club
United States
Almost 2 years using the app
December 10, 2015

I think this is one of the best apps if you want to guide customers on related products. It will allow you to assign any products to any products. So if you sell coffee makers you can add coffee as a related product or accessory for it. This save a lot of time for consumer plus you get more sales.
Support is very responsive and helpful. I would recommend this app.

French Press Coffee
United States
Almost 2 years using the app
Edited November 30, 2020

They have the best support team ever! They respond fast and accomplish all my requests even though I am still on a free trial! Highly recommended!

PILLS N POISON
United States
Almost 2 years using the app
Cross Sell replied December 14, 2020

Thank you for your review. We are very happy we were able to help out and customize the cross-sells to match your theme. If you ever have any questions in the future, please feel free to reach out to us - we are always happy to help!

December 4, 2016

Because of the type of products i sell i can't use variants on my store so i needed an alternate method to easily display different models of products.

First off, the app is pretty much perfect for my purposes. I need not say much more than that. And secondly, hats off to the team who had me up and running (on a Sunday) within an hour of clicking "Get".

Highly recommended.

Solamici
United Kingdom
Almost 2 years using the app
October 1, 2016

Cross-Sell is a wonderful app, and it definitely helps in getting some extra sales. There is absolutely no doubt about it!

So, just go ahead and try this app today.

Regarding the support team, they just know how to keep their customers satisfied with immensely valuable services. Shout out to Stuart and his team for quick customisation work.

Qohindia
India
Almost 2 years using the app
December 15, 2019

This app is incredible and beautifully designed. We've generated an extra $3K over the last 6 weeks just from this app. Highly recommended!

I Am Israel
United States
Almost 2 years using the app
Cross Sell replied April 1, 2020

Glad we could help you generate value! If you have any feedback, we're always happy to listen and improve. Cheers!

November 14, 2023

Diese App funktioniert einwandfrei und ist einfach zu bedienen.
Und für die Kunden ein wichtiges Hilfsmittel um die passenden Produkte zu finden.
Auch der Kundendienst ist schnell und zuverlässig...

Drachenfels Design
Germany
Almost 2 years using the app
Cross Sell replied November 21, 2023

Thank you for the positive feedback! We're glad the app is helpful for you. If you have any further questions, feel free to reach out. Best regards!