Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

March 10, 2017

I made my $10 monthly fee back within the first few orders I received on my store, so my profits since then have been much higher than they would have been.

Since my AOV has risen with the Cross-Sell app, I have been able to spend that bit extra on ad spend, resulting in winning campaigns for my business!

It seems the best option available in it's department in the Shopify app store, but it is the first and only one I've used of it's kind so far.

It's been vital to my profitability, so I will continue to use the app until I experience some problems, but it's been great so far so I'm a very happy customer right now!

Thanks Cross-Sell.

Skulldiamond
United Kingdom
About 1 year using the app
August 30, 2021

Cross Sell works!! It is very user friendly and the support is GREAT! It took me sometime to learn how I needed it to work for my business...but once I realized all of what it really offered it has been a great success. Customers don't have to think that hard or navigate far to see what needs to be added to their shopping cart.

Legacy History Pride
United States
About 1 year using the app
Cross Sell replied September 1, 2021

Thank you for your review, we appreciate it :) Please feel free to contact our support anytime you have a question about Cross Sell, we are always happy to help you.

Kind regards,
Petra

January 25, 2017

A fantastic, simple and effective app. As an added bonus, Stuart and his team are far and away the most responsive and helpful support staff. While I was able to install the app quite easily he took the time to personally customize it to fit our theme. Total time taken from download to fully customized and operational? Less than an hour.

Letarte Swimwear
United States
About 1 year using the app
July 19, 2017

Just the app I needed! It is simple and intuitive to use and the service is top notch. Stuart has been very helpful and prompt into customizing the look of cross-sell for my theme. Thank you!

Iajewelry
United States
About 1 year using the app
February 27, 2017

Great app and great customer support. Thank you!!!

Byhandbymarcia
United States
About 1 year using the app
April 26, 2018

NIce app..Works very well for me. Thank you from Kiddymania.

Kiddymania
United Kingdom
About 1 year using the app
December 19, 2016

Great plugin, awesome support!

Chef Handler
United States
12 months using the app
September 3, 2016

Was still under the trial but got the front end customized. Thanks. =)

Gearsandrares
United States
12 months using the app
August 7, 2016

Great app that is easy to use and customize. Cross selling is an simple and effective way to inform potential customers of all that you offer. Increase your sales by suggesting optional accessories, up-sells and add-ons. The support we have received during initial set-up and configuration has been fantastic. I would highly recommend this app to my friends - but not my competition!

Safeguardian
United States
12 months using the app
March 10, 2017

Fantastic App and brilliant customer service and support, couldn't recommend enough!

St Agni
Australia
12 months using the app