Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

July 21, 2016

Faultless app and customer service. Works perfectly as described and the theme integration was fast and smooth. Would highly recommend.

Mimi Holliday
United Kingdom
7 months using the app
February 1, 2016

This app made adding related items way easier and the customer service was spectacular! Stuart helped me to integrate this app into my theme to match the styling and make it stock aware. He was very quick to respond if I had any issues. Thank you!

Shopcatimini
United States
7 months using the app
July 19, 2016

The customer service for this app is amazing! They customized my theme for me super fast! Very powerful tool! It is working well for
reversemovement.com

Reverse Movement
United States
7 months using the app
September 16, 2016

Excellent app, does what it says on the tin and really easy to use. However, what makes it stand out is the outstanding support you get from the team behind it. They will help you install and customise it for free, they respond really quickly to any questions and are very helpful indeed. Easily the best support team I have worked with when it comes to Shopify apps. Can't recommend enough.

Little Green Steps
United Kingdom
7 months using the app
May 17, 2017

Super fast and super efficient. The installation team contacted me on the same day and installed the app within a day. Fabulous !!

Ultimatesavings
United States
7 months using the app
August 19, 2014

The app is just what we needed for our store. The customer support was very fast and the staff at Cross Sell went out of their way to meet our needs. They went above and beyond our expectations.

Carvin Audio
United States
7 months using the app
October 13, 2022

Excellent customer service. App working well so far and has improved our cross sell efforts. No other feedback at this time.

Burley
United States
7 months using the app
Cross Sell replied October 13, 2022

Thank you for your amazing review! We greatly appreciate you taking the time to do this for us 😊!

Edited June 30, 2021

This app works very well and we have been very satisfied with all of the cross sales we have garnered. The company has been helpful with minor changes to the layout too. Very happy.

Ferrules Direct
United States
7 months using the app
Cross Sell replied June 10, 2021

Thank you so much for your feedback, we appreciate it! :)

Please feel free to reach out to us anytime when you have a question, we are always happy to help.

Kind regards,
Petra

September 29, 2022

Super helpful team and great app! Very happy with the service as had a problem with slow loading and they fixed it for me right away :) Would recommend.

CatSprinkles
United Kingdom
7 months using the app
March 13, 2017

Their app is amazing! So is the customer service. They fixed my problem within hours. This is a no brainer app!!!!!

Oral Essentials Inc
United States
7 months using the app