Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

June 29, 2018

Great support with a delightful attitude (Josh). Their responses are fast and clear. They've identified the issue in a very short period of time and rectified it without me having to left a finger. This level of service is a rare commodity nowadays. Thumbs Up!

Retroshop Sa
Saudi Arabia
4 months using the app
November 15, 2017

Cross Sell is great. Stuart said my site would be set up within 24 hours. He finished it within about two. It looks great on my site and fits right in with the theme. I recommend this company. Ten thumbs up :-)

St Augustine Lions
United States
4 months using the app
October 29, 2014

Just installed this, and it was super easy.

I can't say anything about the Product page cross sell, as I'm not using this function yet, but for the Cart page cross sell, it looks great!

Also have to mention that the support on this app is way over par! Thanks a lot for the help.

Recommended!

PASAR FASHION ONLINE
Norway
4 months using the app
August 15, 2017

Very helpful support and easy to install and use. Have not seen if it will drive sales yet, but hopeful.

Littlestrawberry
United States
4 months using the app
Edited May 20, 2016

Perfect app and great support!!!

Matteocostumes
Hong Kong SAR
4 months using the app
January 30, 2023

Great app which is already showing fantastic results after 2 weeks of use, so we happily upgraded! D'Angelo from the customer service team is wonderful and has helped us set up, and continues to answer all of our queries! Thank you so much.

Turtle Doves
United Kingdom
4 months using the app
Cross Sell replied January 30, 2023

Great news and enjoy the upgrade! Thanks for leaving us this awesome review. 🎉

June 1, 2016

Installed yesterday. Fast response from Cross-Sell team (yay to Stuart) to install the app. Started using it and it is easy to use and looks great. Haven't delved too deep in its functionality yet but so far I am very happy.

Www Sleepyheads Com Au
Australia
4 months using the app
January 19, 2016

Awesome customer service! Stuart responded within an hour of my initial email request and worked back and forth with me through several emails until I got what I wanted the next day. Super nice guy who knows his stuff. I love having the app on my site too. Highly recommend!

Oh Man Club
United States
4 months using the app
February 10, 2016

I would highly recommend this app. It really helps select the exact items that you want to show as related.
Plus their customer service is second to none.
They respond very quickly and work hard to put right any issues. I have only had a couple of minor issues but Stuart has got onto the problem immediately and after a few minutes everything is working as it should be.
Cannot recommend them highly enough.

Dogs Are Online
United Kingdom
4 months using the app
June 5, 2018

The app is really nice and easy to use. Their support team is highly responsive and extremely helpful.

Dundrum
Kuwait
4 months using the app