Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

February 2, 2017

Customization was done super efficiently and effectively. Good support is one of the keys to a great software.

Deep Slumber
United States
20 days using the app
January 26, 2016

Great app, even better support. Thanks

Djmedical
United Kingdom
19 days using the app
October 25, 2023

We just started to use Cross Sell again and it immediately started to show results. It is very easy to use and assigning Cross Sells and Upsells to products is a smooth process.

Also, the tech support is very quick to respond and works fast to resolve any issues.

Highly Recommend!

The Op Games
United States
18 days using the app
Cross Sell replied October 26, 2023

Thank you for your fantastic review of Cross Sell! We're delighted to hear it's delivering results and that you find it easy to use. Our support team is here to help. We appreciate your recommendation! 🙏🏽

February 11, 2019

I'm very satisfied with the Cross Sell App.
I really recommend it to everyone who owns Shopify. Thank you very much.

Renda3 Shop
Brazil
18 days using the app
January 13, 2017

Fantastic app! And great support! Love it!

Fadingo
United States
17 days using the app
November 12, 2017

Excellent tool and excellent support! These guys are rocket fast and very helpful. Especially in the beginning. Highly recommended!

Manador
Germany
17 days using the app
September 12, 2019

their support was amazing, replied my question really quickly and provided great solution, and fulfilled my request within a few hours

Babysoy
United States
17 days using the app
January 17, 2016

This app is so very awesome!! Stuart answered all my questions and got me up and running when I had any questions. I am so excited to be using this app on my Cute & Luxurious Home Decor & Unique Items Shop through Shopify (http://SherriesLuckyQualityFinds.com). Happy Happy Dancing Over Here because of this app!! I had tried other apps to upsell/cross-sell my product items before and they did not have the beauty of this app, this app rocks!! All The Best In Using This App For Your Own Shop/Store!!! Sherrie

Sherries Lucky Quality Finds
United States
17 days using the app
August 5, 2017

Amazing customer service! Stuart from Cross-Sell was very helpful with helping me set up the app into my store and tweaking it to look the way I want.

Bebug
New Zealand
16 days using the app
May 11, 2021

Great app for cross selling products. We just started to use and had some challenges for making it work. All these challenges were quickly solved by the support team of the app. We received answer before 24 hours which is great. They were so helpful during all the integration process.

PLUMAS
Peru
16 days using the app
Cross Sell replied May 11, 2021

Hello,

I am very glad to hear you were satisfied with our customer support, we did our best to solve all of your issues in a timely manner so you can enjoy our app as soon as possible :)

Please feel free to reach out to us anytime, we are always happy to help.

Kind regards,
Petra from Cross Sell