Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

July 20, 2019

Really AAA+ support! Goes the extra mile totally, fixed so much stuff and customized a lot off things on my website.
Looks great now, I feel safe and good about finding a stable provider, been testing others and looking around but nah, This is the best one so far, and price is accepted with very nice layout overall and really top top support.

doggo4life
Sweden
15 days using the app
August 7, 2014

The app does as it says - it allows you to custom pick YOU MAY ALSO LIKE... products for each product in your shop. I didn't like the way that you couldn't custom pick this on Shopify so I gave this app a whirl and it works! The support was excellent as I had difficulty installing the code with my theme - all done within 24 hours. I even wanted a special customisation and this was done as part of the service. All up a good app at a sensible price.

TALK AUDIO VISUAL
Australia
15 days using the app
June 27, 2017

Nice app. Easy to use. Like it a lot.

Bl Bleuette
United States
15 days using the app
June 1, 2017

I'm just getting started but their support has been amazing. They help me set everything up and I'm excited to see how much it helps my store. Definitely recommend.

Sale Seeker
United States
15 days using the app
October 20, 2021

I've only been using this app for about 2 weeks now, but it has been great so far! My company has been looking for an app to Up-sell products on the cart page for a while now. This is the second app we have tried and it is significantly better than the pervious one we used. It is extremely user friendly and every time I have needed help, the Cross Sell customer support has been impeccable. They respond to messages the same day or next day at the latest and have helped me move the location of the cross sell bars on both the product pages and cart page. I am very pleased with how easy it is to use the app and how helpful the support team has been when I've needed anything!

MasterLocks.com
United States
15 days using the app
Cross Sell replied November 3, 2021

We really do appreciate you taking the time to write this review! Thank you!

March 19, 2020

Good app, and very helpful and good support to customize the section in my theme. I appreciated it very well.

La Pépixterie
France
15 days using the app
April 21, 2022

This app is amazing and I think it truly has the potential to boost sales significantly. I've only had the app for a week as of now, but Cross Sell is already getting tons of clicks. Customer service is very responsive and helpful; I needed a way to programmatically set up cross sells, so I reached out to them and got a response in a few hours detailing a very satisfactory method of doing this. I would definitely recommend this to anyone seeking to expand sales and looking for great customer support!

Prime Retreat Products
United States
14 days using the app
Cross Sell replied May 1, 2022

We're glad you're loving our app and our customer service 😊!

March 31, 2017

great app, useful and necessary

G O A T Wear
United Arab Emirates
14 days using the app
February 10, 2016

Superb support who make it simple! Modified to match theme in a matter of seconds. App is very easy to use and most helpful if you like to curate related products. Would highly recommend!

The Birdhouse Chick 2
United States
14 days using the app
April 19, 2017

Very easy to use, and quick to install. Exactly what we had been looking for.

Costumecorner
Ireland
14 days using the app