Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

November 18, 2016

This app is wonderful and customer service is exceptional. Thank you so much.

Toyabella
United States
9 days using the app
February 29, 2016

Excellent support and I had my theme customized by them without any extra fee. I really recommend this app if you would like to have other items of your store to be shown nicely and well embed into your own theme.

Sr Pet Boutique
Brazil
8 days using the app
February 9, 2018

This is perfect. It does just exactly what you want and it's so easy. A breath of fresh air in just wanting to get the job done without spending a day learning how. Very responsive team. Well done!!!!

Enroutetravelware
United States
8 days using the app
December 4, 2020

The customer service is brilliant and Petra customised the app quickly and efficiently. The app works well with our theme and we are looking forward to seeing what difference it makes. It would be great if you could change pop up message depending on the product.

Maya Magal London
United Kingdom
8 days using the app
Cross Sell replied December 14, 2020

Thank you for your review and feedback. We are very happy we were able to help out and customize the Upsell Pop-up according to your expectations. If you ever have any questions in the future, please feel free to reach out to us!

February 8, 2018

Very reactive team !
Nice and easy to use app
Let's sell !

Cutsparis
France
8 days using the app
October 18, 2016

Yes would use it again. Yes would recommend it to a friend. I have had awesome repose from you guys.

Angel Delivery Nz
New Zealand
7 days using the app
October 20, 2015

Excellent customer support! Would recommend to anyone. They got me up and running with my heavily customized theme in no time. True professionals.

Kurly Klips
United States
7 days using the app
November 18, 2021

I recently installed Cross Sell and ran into an issue. Petra from Cross Sell was great at helping me figure out what I needed to know. Now the app is installed and works so much better than the app I was using before. It's AI does a great job of recommending other products to my customers that are a natural fit with what they are looking at. Great product, great service, great price. Couldn't ask for more.

Adventure Clothing
Canada
7 days using the app
Cross Sell replied November 26, 2021

I am happy that you took the time to writing such an amazing review! You are awesome 👍!!!

January 17, 2018

I've been needing an app like this for my store for a while now. Very simple and easy to use, Josh and co. were quickly able to install the app and adjust it to fit my theme seamlessly (as well as handle a few additional tweaks/requests). Hand picking items to cross sell is a breeze; the admin lets you filter products by name / vendor / type / collection / published as you are searching for the best products to match with each other. Looking forward to putting Cross-Sell to work in my store!

Grave Mistake Records
United States
6 days using the app
August 8, 2023

Great app and customer support! They assist you very well through email to fix your problems or requests in customization.

Wrong Friends Nederland & Belgie
Netherlands
6 days using the app
Cross Sell replied August 11, 2023

We're thrilled to hear that you're enjoying our app and that our customer support team was able to assist you. Thank you so much for positive feedback! 🥳