Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

July 13, 2016

I've tried a lot of Shopify apps recently. This one was the best onboarding experience. Effortless install, quick custom styling to match our shop and the support has been personal and speedy. The team is very responsive to feature suggestions. Very good value for the price.

Brooklyncoppercookware
United States
Over 5 years using the app
February 27, 2016

All retail websites should use this Cross-Sell App. It generates more sales for items that customers may not have thought about plus it allows customers to see what products might match or go along with the item they are buying. I would never have a site again without this must have feature. Lynne at Dolls so Real Inc

Dolls So Real Inc
United States
Over 5 years using the app
April 10, 2017

Cross-Sell is vital to our application. We have various assembly items and accessories that must "match." This kind of thing can be very confusing to a buyer. But with Cross-Sell, a buyer is easily guided to matching products. I don't know how we would do this without Cross-Sell. Great support, too.

Ezwhelp
United States
About 5 years using the app
June 28, 2016

Easy to install and use app. Perfect support team !

Caracoteen
France
About 5 years using the app
October 13, 2023

I recently did some site updates and noticed that my Cross Sell & Upsell app was not displaying products as I had hoped. I reached out directly to the app for support. Within a few hours - I had a detailed response from Carol at Cross Sell & Upsell. This included screen shots of my site with all fixes completed by them to display my cross sells as I wanted. This is a great app, but more importantly...I love the quick and thorough service I have received from them. I highly recommend them to any site needing to cross sell items to increase sales. Thank you!

GuestOutfitters.com
United States
About 5 years using the app
Cross Sell replied October 16, 2023

Thank you for taking the time to share your experience with our Cross Sell & Upsell app! 🤩

Our team is dedicated to ensuring that our users have a seamless experience, and it's fantastic to know that we were able to resolve your issue and enhance your cross-selling efforts.

Your recommendation means a lot to us, and we're here to support your sales goals. Thank you for choosing our app! 🙏🏽

Edited August 2, 2016

Excellent App - So glad we got this for our new website. It was pretty easy to use and the support was excellent. You do have to manually link every product but it really did not take long, and is worth spending time doing it. It makes my website look much more professional. Thanks from www.bridalicious.co.uk

Bridalicious
United Kingdom
About 5 years using the app
November 30, 2017

Thank you so much to the Cross-Sell people! Not only do you have a great app, but you also back it up with super prompt, courteous customer service. Highly recommend!

Walk E Woo
United States
About 5 years using the app
August 12, 2016

Cross-Sell did a great job for us. Their work is timely and accurate. What's more they readily understood our needs even when we were not so clear in explaining them. This is a very useful app to have.

Booksonhorses
United States
About 5 years using the app
November 15, 2017

Great app to solve a crucial piece of missing functionality is Shopify's platform. The app creator is very helpful with additional functionality needed as well.

Wolfpack Supply
United States
About 5 years using the app
February 15, 2019

The app is brilliant for increasing average customer spend and conversions. Team are really efficient and helpful too.

Little Valentines
United Kingdom
About 5 years using the app