Reviews (968)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

February 19, 2021

I used this app to link lingerie products of the same set. Worked perfectly. Then I ran into some complex problems, emailed the team, they replied within minutes and solved everything perfectly. This is flawless support - full recommendation from my side!

from-marion-with.love
Germany
About 6 hours using the app
Cross Sell replied March 1, 2021

Thank you for your review, we really appreciate it!
Please feel free to reach out to us anytime, we are always happy to help.

August 28, 2017

Cross-Sell has been extremely helpful, easy to install, easier to deal with customer service. Would reccomend fully.

Over Under Clothing 2
United States
About 4 hours using the app
October 5, 2016

I am very happy with the look and functionality of this app. Turns out, with my Brooklyn theme the Cart cross-sells do not work with the slide-in or pop-up option. In order to make these work in Brooklyn, you must select the "page" option for cart settings. Not a big deal to me.

Stuart was lightning quick to address my inquiry on the matter and also customized my product cross-sells to be center aligned. I highly recommend this app for functionality and customer service. Thanks, Stuart for making a great app!

Mortise Tenon Magazine
United States
About 2 hours using the app
August 8, 2017

This is our first ever Shopify App review but these guys have literally the BEST customer support we've ever received from a Shopify App. The team are incredibly helpful and will get you working the app in the best way. Really recommended.

Bramwell Brown Uk
United Kingdom
About 1 hour using the app
January 14, 2013

As a shopper I've always found customized cross selling to be a time saver. It saves you from having to search the site for product variations or complimentary products. So I knew I wanted one on my site but hadn't found one that was fully customizable and easy to edit. Cross-Sell was up and running within minutes and the dashboard makes it easy to select suggested products for each of your products. In a heartbeat it upped the functionality and convenience factor of our site.

Miniluu
February 11, 2013

Works like a treat. Often automated product recommendation tools don't reflect your need to bump up sales for certain products, with this system you can get a greater number of eyeballs on those important products.

Chocolatiers
February 11, 2013

Really useful app. It's very simple to select or update the products you want to work with. Picking the right products really makes a difference to your average basket.

The Condom Factory
August 13, 2014

Definitely 5 Stars. Great app that does exactly what it says it does, and excellent support from Steve in getting it working seamlessly with the theme. A+

Fibre by Auskin
United States
November 25, 2015

Wonderful App! It does what it's supposed to do and the support is great!
We had some issues centering our related products and Stuart fixed it for us perfectly.

Bodysolid Europe Com
Belgium
August 31, 2015

Takes just moments to integrate but still has very powerful configuration and customization options. Had to contact the developer for some minor support and received a very quick and helpful response. Would recommend this plugin to any Shopify user.

Matthews 1812 House
United States