Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of products, personalized customer service, and competitive pricing. They commend the quick and professional responses from dedicated agents. The efficient order processing, shipping times, and additional services like product sourcing and quality checking are also highly valued. Many have successfully grown their businesses using this platform. It offers various shipping options, including warehouses outside China for faster delivery, and provides promotional resources like media and videos.

March 21, 2024

Customer Service Review and Recommendation for Employee Bin Han

I am writing to share my positive experience with employee Bin Han's customer service. Their support was exceptional, marked by prompt responses and excellent assistance. I highly recommend their service to anyone in need. I rate their performance with 5 stars and commend them for their outstanding dedication.

Mein Shop
Germany
April 25, 2024

great app.

Love Your Mom
Germany
Over 3 years using the app
March 13, 2024

I love how there is always a live agent here to help answer your questions. Estella's been very helpful. Thank you

Lethal Dreams
United States
Almost 5 years using the app
April 15, 2024

Very Helpful and friendly
Does the work in no time
Very happy with it

SARVAM
India
March 26, 2024

Very helpful customer service and a wide selection of products with decent shipping times. Thank you Estella for your excellent efforts!

VeFresher
United States
Over 3 years using the app
March 31, 2024

perfect and trusted service. Fast customer care response.

Wixlure
United States
Almost 2 years using the app
March 10, 2024

all gooooodddd , no worries, customer service helps you, I am very satisfied with them. I wholeheartedly recommend

BABEL.FASHION power by FashionBrandsTop.com
United Kingdom
Almost 3 years using the app
March 11, 2024

Very nice app and thanks to Arlene everything is ok

Versatims
France
Almost 3 years using the app
February 28, 2024

Dependable , affective sourcing services, one of the best in the market. Have been working with CJ for over 5 years for my 3 brands over from 2 to 7 millions dollars brands, Great sourcing and fulfilment service. Best way to use their service is to test multiples winner product and their back end data, reach out to their agents for it . When you find a winner and ask them provide other complementary product that will help you scale your store.

They are super strong in Dropshipping and source anything, but Using them to build brand till 5 million dollars are sufficient and affective, especially with their US Warehouse fulfillment with the own fulfillment software making they just easier , so as owner , all you need to focus on is marketing , marketing , marketing.

Let the Professional do what they do best so you can focus on the journey without been overwhelm.

Keep it up CJ .

UPPER Brand
United States
Over 3 years using the app
April 17, 2024

I've been using CJdropshipping for quite a long time. I am happy with the service. I am truly satisfied with my agent Miya Huang. I can ask her anything and she always kindly helps me.

Pink Gaming
Spain
Over 1 year using the app