Reviews (2,659)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies order fulfillment and product management, seamlessly integrating with Shopify. They praise the responsive and effective customer service, noting the personalized support that enhances their dropshipping operations. The wide product range and reliable fulfillment process are also highlighted, contributing to high customer satisfaction and making it a recommended choice for e-commerce and dropshipping businesses.

May 30, 2025

Excellent service, we have had so much help and constant support from our cj rep Aron. He is always quick to answer and look into any questions we have. Aron was even willing to schedule a call and work through any questions we had for hours. Our experience with CJ dropshipping is excellent it has worked super well and meets exactly what we were looking for. And with the service from Aron it has been top notch.

ClassicBoho
United States
Almost 4 years using the app
April 16, 2025

This app is effective. The people are friendly and very responsive. You don't have to deal with individual sellers; you only communicate with CJD. They work 24/7. So, no matter the time difference, you would find someone to respond to your question or request.

I'd like to thank Enid Dong, a customer service agent, who provided excellent support yesterday and solved a problem within minutes, which would have taken hours if left to normal processes.

Highly recommended!

StoreFour
Canada
Over 2 years using the app
May 1, 2025

We've had a great experience with CJdropshipping so far. The platform is simple to use and makes order fulfillment smooth and efficient. A special shoutout to our agent, July Chan, who is quick to respond and incredibly helpful. She consistently secures us the best possible discounts from suppliers, which makes a big difference for our business.

CarbonCase
Finland
Over 1 year using the app
May 30, 2025

I am very satisfied with CJ. I have been working with them for almost 4 years now and I can certainly say that they are the most experienced and reliable supplier. Thanks also to Vincy, my private agent who is always on hand to help me.

ALMORIO
Bulgaria
About 1 year using the app
May 28, 2025

We’ve had a great experience with CJDropshipping, especially thanks to our dedicated agent, Lene. She’s always responsive, helpful, and proactive in resolving issues and ensuring our orders are processed smoothly.

Her support has made our workflow more efficient and stress-free. Highly recommend working with her and the CJ team!

Oslo Republic
Canada
Over 2 years using the app
May 8, 2025

I’ve had an excellent experience working with Bonnie Gu as my agent at CJdropshipping. She is always quick to respond, super helpful, and goes the extra mile to make sure everything runs smoothly. Whether it's helping with custom packaging, checking order statuses, or answering my many questions, Bonnie handles it all with patience and professionalism.

I truly appreciate her dedication and high-quality service. Thank you, Bonnie!

MOLTIK
Israel
10 months using the app
April 25, 2025

April has been very helpful from the start. She was able to list a product and give me great price (although shipping was a bit tight), but overall i really liked the way she helped me. I'm looking to switch from Aliexpress to CJ so this is a great start!

What The Fur
United States
10 months using the app
May 29, 2025

A Huge Thank You to Sabrina – An Outstanding CJ Dropshipping Account Manager!

We’ve been with CJ since early 2023, and CJ has helped us to scale our business as we grow.

Recently, we have been working with Sabrina and I want to take a moment to sincerely thank her for her exceptional support as our CJ Dropshipping account manager. She is proactive and detail-oriented and has taken the time to truly understand our operational challenges. She has also been instrumental in promptly resolving our business backlog. Her responsiveness, expertise, and dedication make a world of difference in our daily operations.

Thank you Sabrina, we are lucky to have you as our account manager.

AiMeré Luxury Collection
Canada
Over 2 years using the app
April 24, 2025

Absolutely excellent service!
I’m truly impressed with the support I’ve received from CJdropshipping, especially from Aron Lee. He has been incredibly helpful, patient, and professional throughout the whole process. Every time I had a question or ran into a problem, Aron was there to assist me quickly and effectively.

The customer service is outstanding — they don’t just answer your questions, they really support you and guide you step by step. You can feel that they care about your success and want you to grow.

Thanks to Aron and the whole CJ team, I feel confident running my store. I can only recommend this service to anyone who is serious about dropshipping.

Thank you Aron – you’re the best!

Sterling Coset
Germany
5 months using the app
April 29, 2025

I couldn’t be happier with my experience with CJ Dropshipping, thanks to the outstanding support from my agent, Kaycee Chen. From the very beginning, Kaycee has been incredibly professional, helpful, and quick to respond to all my questions.

She has solved any issues immediately and has been a reliable and efficient partner throughout. Her dedication to excellent service and personal attention has truly made a difference for my business.

I wholeheartedly recommend CJ Dropshipping and Kaycee to anyone looking for a trustworthy dropshipping partner. Thank you for a fantastic experience – I look forward to continuing our collaboration!

Hundeshoppen
Norway
Over 1 year using the app