Reviews (8,982)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

August 6, 2024

I have been using CJ Dropshipping for my e-commerce business, and I am thoroughly impressed with their services. The platform is user-friendly, and the range of products available is extensive, catering to all my business needs. Shipping times have been consistently reliable, and the product quality has met my expectations.

A special thanks to Agent Ken Yang, who has been exceptionally helpful throughout my experience. Ken’s prompt responses, attention to detail, and dedication to resolving any issues have made a significant difference. His support and professionalism are truly commendable, making my dropshipping journey smooth and hassle-free.

I highly recommend CJ Dropshipping to any e-commerce business owner looking for a reliable and efficient dropshipping partner. Their exceptional service, combined with the outstanding support from agents like Ken Yang, sets them apart in the industry.

Brodtica
United States
Over 1 year using the app
July 23, 2024

Haven't completely understood why there's an address error issue when orders have been made via TikTok shop each time, but kribee Huang has been very helpful for me to understand the whole process of fulfilling orders and navigate through the app. Thank you :)

Furrever Meow
United Kingdom
7 months using the app
September 12, 2024

Good platform with a large selection of products and competitive prices. However, product info is often incomplete or missing. Leah was very helpful in providing the needed details.

Zuinda
United States
5 months using the app
September 29, 2024

I had a little doubt about some details on Paypal and Leah helped me and clarified it! She is very nice and answers in a satisfying way.

I wish the processing time was less than 3 - 5 days we could scale quickly, but for the rest I like everything about CJ!

Also a big thanks to Jolee, my account manager!

Divaparisienne
United Kingdom
28 days using the app
September 30, 2024

Charlie zhang my CJdropshipping agent has been so helpful with every step I could always look for him if i am confused or if there is any trouble with the orders he help me out a lot

Pomegranate belladonna
India
About 1 month using the app
August 29, 2024

Minor issues on processing order, the other works well so far is quite ideal and user friendly for new dropshippers.

My Store
United States
24 days using the app
July 19, 2024

this app for order fulfilment is the best i have ever used! The cost of goods is extremely low and the customer service is impeccable especially Sini and Leah. The only reason i am giving it 4 stars is because the shipping + processing times are quite long (20 days ish) but still better than most other fulfilment company's.

Vitala Store
United Kingdom
12 days using the app
July 7, 2024

Best service, my agent took time to explain to me all the process because i had difficulties, i appreciate her patience, she was very professionnal. Thank you! I suggested my friends to try CJ

Brakha
Canada
About 1 month using the app
August 5, 2024

Miya Huang is one great reason to recommend this app. Miya's attention, willingness to offer best guidance and the resolve shown to research for best advice proves to be indispensable.

C.I.C.S.
Barbados
4 months using the app
July 10, 2024

I had a fantastic experience with CJ dropping website, the have election of product and the price are very competitive.
also their customer is ready to help you till your understanding point especially @Irene she's the best.
I would highiy recommend this website to anyone.

nyaabs.com
Ghana
1 day using the app