Reviews (2,872)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy-to-use, well-organized solution for product sourcing and order fulfillment, especially for beginners. They highlight strong Shopify integration, fast and reliable shipping, 3PL services, private inventory, and no-MOQ options. Many appreciate quick product sourcing requests, custom packaging and branding, and tools for managing large catalogs. Support is frequently praised as fast, proactive, and hands-on, with dedicated agents simplifying logistics and issues.
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CJdropshipping offers a wide range of products and useful fulfillment tools, and the Shopify integration is generally convenient. Customer support is responsive and helpful when issues are reported. However, there have been some problems with incorrect or incomplete shipments, which can create extra work when resolving customer orders. Overall, it is a useful dropshipping platform, but fulfillment accuracy and quality control could be improved.
The shipping is a little slow but Ruth was very helpful in assisting me to stay on top of my customer’s order!
Cet avis a été laissé après avoir eu affaire à un agent qui a bien répondu à ma demande. Elle a été très efficace. Je vous remercie Sydney Wang !
Elara,"Unbeatable service! My dedicated agent made product sourcing effortless and cut shipping times in half. Order processing is automated, helping me scale my conversion rates and business smoothly.
Ruth and Iris have been very helpful in finding and sourcing products, keeping track of inventory, etc.
Working with Vincy through CJ is a pleasure!
thanks Linda for help,
I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved.
Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues.
I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.
Carman Wu was extremely helpful and efficient. She solved my shipping issue quickly and guided me clearly through every step. Really appreciate her excellent service!
Box Chen was very helpful in helping me solve shipping issue very fast an reliable.Good job .
Kerin has been very helpful. Fast with his replies. Speaks good English. Many have not been as attentive but Kerin has been great!
