Reviews (2,543)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for streamlining dropshipping with Shopify. It's praised for a wide product range, reliable shipping, and customizable packaging. The dedicated agent system ensures efficient order handling, and the intuitive interface simplifies product sourcing and fulfillment. Fast order processing and shipping are noted, along with exceptional customer support. Agents are professional, responsive, and proactive, leading to quick issue resolution and improved business operations.

March 18, 2026

Louis gave me a perfect customer service. CJdropshipping gave me the best customer service so far. since the biginning when i was even struggling with minor things they helped me through it all. Best wishes to the CJ team

ST URBAN STREET
South Africa
8 months using the app
January 16, 2026

Paradise zhong is a lifesaver for busy entrepreneurs like me. quickly suggests product ideas, optimizes my store listings even helps troubleshoot integrations with cj drop shipping . Super intuitive, saves hours of manual work, and boosts efficiency right from setup. Highly recommend for anyone scaling an online store!

Shopping villa’z
India
1 day using the app
Edited January 16, 2026

Carman Wu was extremely helpful and efficient. She solved my shipping issue quickly and guided me clearly through every step. Really appreciate her excellent service!

Box Chen was very helpful in helping me solve shipping issue very fast an reliable.Good job .

Skylitemart
Singapore
6 months using the app
December 21, 2025

I’ve had a great experience working with Stifen Luo at CJdropshipping! He was responsive, professional, and truly helpful throughout the entire process. Every question I had was answered quickly and clearly.Stifen Luo made sure my orders went smoothly, and I’m very grateful for his support. Highly recommend his service — thank you Stifen Luo !

Lumena Flame
United Kingdom
19 days using the app
November 7, 2025

Kerin has been very helpful. Fast with his replies. Speaks good English. Many have not been as attentive but Kerin has been great!

BedtimeKisses
Singapore
9 months using the app
Edited May 9, 2024

The app may be difficult to use at first and I had a hard time learning to use it, but with time you can get the hang of it and overall I can say it is a good app and service. Linda, and other staff have been very helpful.
The main issue I've had is that CJ may have a product listed, but that product may be actually unavailable. You find out when you go to order your first order or after several orders for that product, and all of a sudden they tell you that the product is no longer available and that there is another "similar" product. But the reality is that the customers do not want something "similar", they want the product they ordered. So, first confirm the availability before selling a product.

Onglint
United States
About 3 years using the app
August 6, 2024

I have been using CJ Dropshipping for my e-commerce business, and I am thoroughly impressed with their services. The platform is user-friendly, and the range of products available is extensive, catering to all my business needs. Shipping times have been consistently reliable, and the product quality has met my expectations.

A special thanks to Agent Ken Yang, who has been exceptionally helpful throughout my experience. Ken’s prompt responses, attention to detail, and dedication to resolving any issues have made a significant difference. His support and professionalism are truly commendable, making my dropshipping journey smooth and hassle-free.

I highly recommend CJ Dropshipping to any e-commerce business owner looking for a reliable and efficient dropshipping partner. Their exceptional service, combined with the outstanding support from agents like Ken Yang, sets them apart in the industry.

Brodtica
United States
Over 1 year using the app
February 4, 2025

April has been awesome every time I had issues or questions, she is helpful and patient with me.
After using the app for over 1 year now, there are a few updates I would like to see to streamline some of the functions.

Bly's Journey
United States
Over 1 year using the app
June 25, 2025

I find CJ human agents like Sini Liu extremely helpful in tracking order although the platform can be intimidating and could do with a better overal design they have helped drive my business on platforms such as Shopify and eBay.

Dark Tek Store
United States
10 months using the app
November 7, 2024

CJ has lots of varieties of product that you can source in your website. I think the price is a bit expensive for other dropshipper who want to sell in the retail price. Also, the customer service is good but its very time consuming. Because the respond is very slow for the customer support. Joean Gu and Arina Dong recently helped me with my query. However, I find sometimes, they don't understand me well. I would like the agents to improve their english more so we can have a better business. Otherwise, overall its not bad.

VarietyBay
Australia
7 months using the app