Reviews (9,476)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and fast shipping, which boost customer satisfaction and business growth. They praise its user-friendly interface for easy integration with Shopify, enhancing product listing, order tracking, and inventory management. The wide product selection and features like real-time tracking and efficient fulfillment are highlighted. Exceptional customer service, with dedicated agents offering responsive and professional support, is also highly valued.

November 7, 2024

CJ has lots of varieties of product that you can source in your website. I think the price is a bit expensive for other dropshipper who want to sell in the retail price. Also, the customer service is good but its very time consuming. Because the respond is very slow for the customer support. Joean Gu and Arina Dong recently helped me with my query. However, I find sometimes, they don't understand me well. I would like the agents to improve their english more so we can have a better business. Otherwise, overall its not bad.

VarietyBay
Australia
7 months using the app
September 29, 2024

I had a little doubt about some details on Paypal and Leah helped me and clarified it! She is very nice and answers in a satisfying way.

I wish the processing time was less than 3 - 5 days we could scale quickly, but for the rest I like everything about CJ!

Also a big thanks to Jolee, my account manager!

Divaparisienne
United Kingdom
About 2 months using the app
October 22, 2024

Great site for dropshipping products! Moreover, if you need any additional information on the product, I was very satisfied with my customer support Leon Chen, who was very helpful and and answered my questions very fast.

The only cons I would see are that there are a lot of products without reviews or some products are not so easy to find

Maxmannat
India
12 days using the app
December 2, 2024

Very helpful. I was stuck trying to figure out how to lower my order turnaround because I have never place an order before and wanted to know more about the processing and shipping time, thanks to Arina Dong and Joean Gu who was able to help me.

Failing Fitness
United States
5 days using the app
September 12, 2024

Good platform with a large selection of products and competitive prices. However, product info is often incomplete or missing. Leah was very helpful in providing the needed details.

Zuinda
United States
5 months using the app
September 30, 2024

Charlie zhang my CJdropshipping agent has been so helpful with every step I could always look for him if i am confused or if there is any trouble with the orders he help me out a lot

Pomegranate belladonna
India
About 1 month using the app
Edited October 23, 2024

Everything is working smoothly and my agent April is very reactive. CJ is the best dropshipping app you can use.

SAFEPUPPY
France
9 months using the app
October 30, 2024

This is the one of the best Dropshipping Supplier in the world they are so productive agents like Glacia,Leon are really Hardworking and they are really Dedicated to there Work People like this and companies Like this makes business Great Thank you Everyone

Winter Aura
India
28 days using the app
October 8, 2024

Super app, only one star deducted because the search function isn't optimal. Otherwise, a super fast and helpful service. Available at any time. Praise and thanks to Ruth for the support. I definitely recommend the app.

World of Baby
Germany
11 days using the app
November 5, 2024

Wonderful service. So far I like the app. Zoey was a 5-star Service Agent. She was great! I will update my reviews as my journey goes on!

HealthyVine
United States
24 days using the app