CJdropshipping: Much Faster

STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!!
If you care about your health and care about your business and most importantly care about your customers STAY AWAY!!!!
this company will turn your life and business to HEL!!!!

1- Their Inventory management is a LIE! in a month i sold around 10 products from CJ and 8 of them ware out of stock and 2 of them took over 25 days and still not delivered and also tracking data shows nothing to say where it is.

2- They just list items that are not even exist. So it is just hurting you and frustrate you

3- IT has not happened but there is a possibility they list and describe something but you will get totally different product.

4- The tracking number they provide is not correct and even exist. They give you fake tracking and it is not accurate. I sole few and immediately they provided a tracking and 5 days later they came back to me and said out of stock. so i dont understand if it is out of stock how tracking gets generated and say it is on the way??!?!?!?!

In General STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! STAY AWAY!!!

Do not use this company in the US because they have poor customer service and will delay your orders consistently. Their inventory is never accurate, and the quality of their products are getting worse. This must be acceptable internationally, but I guess that is what you get for free dropshipping company.

The experience was terrible. I placed a batch of orders, and they only told me a week later that the products were out of stock and couldn't be shipped, even though I had checked their website before placing the order and there was plenty of stock. I contacted their customer service, but their response time was extremely slow, and each time it was a different person, and their responses were very unprofessional. If you want your store to thrive long-term, never use this app.

My account manager, Roxane Liu is the worst agent you can imagine! Not responsive, not solving problems, only generic and incompetent answers!

My previous agent was amazing compared to Roxane, but she left for some reason.

I asked to speak with her supervisor to discuss the issues i have with her and that she is not responsive to my messages on time, not solving problems, not giving even information as to what is happening with my orders!

Solve your logistics delays and agent issues before your most consistent clients leave you! Because that is what will happen soon if the situation didn't change!

What's funny is that i recently reached LEVEL 4, suggesting i have "order processing priority", but instead my orders are still delayed even more than before!

DO NOT TRUST CJdropshipping — Our Real Experience

We trusted this company and ordered 1 item — and then the nightmare began. This company really doesn’t know how to do business and is unreliable. If you plan to work with them, here’s exactly what will happen to you, in the order it happened to us — because we lived it.

1- We placed the order on September 12, 2025 — delivery date showed September 29, 2025 (at least 17 days for delivery). This is a disgrace. Orders are delivered late.

2- Our customer bought the Ribbed V-Neck Wide Strap Tank. They regretted it immediately because the product was so bad it wasn’t even a product — the fabric wasn’t fabric. We were utterly embarrassed in front of our customer and couldn’t even answer them. This is shameful. They say every product is inspected, but that’s a lie — if they had actually inspected, they wouldn’t have dared send such garbage. We have no idea how they had the nerve to ship that. (Understand what you’re buying before working with this company.)

3- Our customer wanted to return the item immediately — understandably. Normally returns are paid by the buyer, but how can we ask the buyer to pay return shipping to China for an item that is literally trash? Return shipping would cost more than the product. This is even worse. (If you work with this company, this is another problem you’ll face — we’re ashamed to even write this while they have no shame shipping garbage.)

4- We immediately opened a ticket and emailed them on September 30. Guess what — they replied on October 6. No joke. We’re about to lose our minds. This company doesn’t understand e‑commerce: merchants must respond to customers within about 2 hours (worst case 24 hours on weekends). CJ took 6 days to reply. This is a disgrace. If you work with them, be prepared to be embarrassed in front of your customer — support replies take 6 days and you will lose customers and reputation. For customer service we had to act immediately: we refunded the customer in full, apologized, and issued a gift voucher — but the ad spend, effort and time we spent to make that sale are gone. That customer will never buy from us again because CJ sent trash.

5- When they finally replied, what did they say? It’s not worth reading, but know this: they shamelessly told us to send the garbage back to their China warehouse so they could refund us. By then we had already thrown the item away and refunded the customer. Now they’re asking if we returned it to their China depot — seriously? Product $30, shipping $40 — the product is trash. (In short: CJdropshipping won’t stand behind their products, they won’t refund you properly, they humiliate you against your customer and write arrogant emails.) If you plan to work with them, think twice.

We lived all of the above — experienced it firsthand. If you want to be scammed, lose money, lose customers, lose reputation, and receive patronizing and useless support emails, then go ahead and work with CJdropshipping. The choice is yours — don’t get involved; take our advice and avoid them.

First, I want to clarify that the reason I'm writing this review is that they don't start shipping within the agreed timeframe. After you've worked with them for a while, they'll slowly start changing your original 8-15 day delivery time ("they claim it's the fastest") to 25-35 days (or even longer, or because the time is so long, items often get lost in transit, forcing you to refund customers, but they won't). They'll constantly change the shipping methods and speeds you paid for, and you can't do anything about it because they're still using the "so-called shipping methods" you paid for. Then, you'll receive a lot of customer inquiries about why their orders haven't been delivered, leading to negative reviews on platforms like your store that can't be hidden or fixed. They'll try every means to avoid refunding you, such as for orders canceled immediately after placing them, damaged goods, etc. They start off well, getting you to use their app, but then you'll encounter all these problems.

There are just too many problems. The product page shows it's in stock, but after placing the order, it shows as out of stock? And then they want me to pay a huge "adjustment fee," severely impacting the product's profit margin. It's absolutely terrible.

Ich bestelle für meine Kunden und habe immer Stress mit alle Kunden. Lieferung ist immer spät und spät. Kunden bezahlen hoch Versand kost aber trotzdem später bekommen wir Lieferung.

WORST COMPANY EVER MET!!!!

From the very beginning, my experience with this company was terrible. Their customer service is extremely slow — every time a different operator answers, and it takes forever to get a solution. I had an issue with 10 orders(my first ordrers) They told me after a week that the product was out of stock, even though their website clearly showed it was available.

Later, I found another company that provides the same type of service. I wanted to ship all my invetory(like thank you cards and some stickers,) a small package (around 2 kg) from them, they tried to charge me an outrageous “outbound fee” of $84 — just to send something from China to China!

They are liars, scammers, and I would never recommend anyone to use this company. For reference, the manager I was in contact with was Isabela Xie. Avoid working with them at all costs.

Stay away. Their "local warehouse products" aren't real, they ship everything from China so products don't take 3-7 days for delivery as they sate at these products. I thought I could use cjdropshipping to list some products on Temu US using the CJ US warehouse products but it didn't work out, they ship these items from China to a US warehouse which takes 10 days for delivery then they use your temu printed shipping label to ship the order from the local warehouse to the final customer. It's impossible to adhere to temu's shipping & delivery policy using cjdropshipping.