Reviews (9,675)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

February 14, 2025

Very bad experience. Their website description of the features is incredibly attractive. But when it comes to action, they can do almost nothing from what they offer. Terrible customer support. They communicate with customers not one by one, but with everyone at the same time, so as soon as they switch to you, you have to explain the problem again. Unbearably long. I tried for five days to get an ...

CAT & RABBIT
Germany
2 months using the app
February 11, 2025

Terrible customer service, and they never actually ship orders. I waited for my order to be shipped, but it remained pending until I contacted them—only to find out the product was out of stock. That’s when I realized they weren’t reliable, so I removed all their products from my store. Awful company. Always look into why a company has bad reviews rather than just the 5-star ones. Total scam.

D&M Boutique
United States
2 months using the app
January 8, 2025

"Much more trouble". I'm having issue over issue with them. Products have inventory on their page but when there is an order, it's out of stock?? After an order they ask me to pay another large amount for "adjustment", ruining the product margin. It's pointless.

Lolita Harajuku
France
6 months using the app
November 22, 2024

their service its awful so many of m,y costumers ordered from me and I had to send their money back because they couldn't fulfill my orders like literally I could show pages of nothing but costumers that I had to send back because their skU'S had changed or they didn't even have the product ! I'm willing too give out another shut maybe their system changed but I didn't have a good experience with ...

timekillingtimeclothing-ecaa
United States
About 2 years using the app
December 18, 2024

If you plan to use CJ to dropship on Tik Tok Shop, DON'T! After spending thousands of dollars on failed orders to my customers. Between bad quality items and packages not delivered or delivered too late, I have lost hundreds of dollars due to Tik Tok Shop policies and all thanks to CJ Dropshipping. I decided to contact support for reimbursement of lost orders and orders that did not ship within ...

Empressive Luxe
United States
5 months using the app
December 10, 2024

Stay away from CJ.

All the 5 star reviews are from new people who CJ's agents prompt into leaving a review right after they answer one question.

Their customer service is very poor - terrible communication skills, they'll forget/not do things you've asked for, very poor English, and a whole heap of problems.

Shipping - Shipping times & processing times are HORRIBLE. I've had so many orders with ...

Kingsley Timepieces
Australia
About 2 months using the app
Edited January 12, 2025

I am very disappointed with CJ Dropshipping and my supplier experience. At first, everything was fine, but then things went wrong. My supplier added thank-you cards from another company to my orders without telling me. This caused big problems for my business and my reputation.

I also paid extra for fast shipping, but the delivery took even longer than the regular shipping time. It was a total ...

Aurora Essence
Germany
4 months using the app
December 20, 2024

Much slower. 20 DAYS! Most of the orders still not shipped, and they can't say a reason. This might be fatal for my store. They work ok only if you keep stock for 1-5 SKU no more. They have no brains to process more complex tasks

roomtery
United States
17 days using the app
February 13, 2025

So disappointed with this

Good range of products but for all the test orders we did - not a single one get shipped and had to cancel to get a refund

Jinsted
United Kingdom
16 days using the app
October 10, 2024

If you don't want to get scammed like me, let's list the names of all the merchants with poor-quality products. That way, our customers will be protected from bad experiences. I'll start: Renfan (So Bad).

Djolie
Canada
9 months using the app