Reviews (9,676)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

January 17, 2025

I had an amazing experience working with Isabella! She has been incredibly responsive, proactive, and detail-oriented in helping us with shipping and new product development. Her dedication and professionalism made every step smooth and hassle-free. I truly appreciate her commitment to providing top-notch service. Highly recommend working with her!

The Cavemanstyle
United States
About 4 years using the app
January 23, 2025

This review is about my agent, July Chan, not about the CJ app. July is very responsible and efficient. My queries and issues are always attended to quickly and well.

CJ app has very limited functions compared to their web. I used to install but found it's not helpful. Need further improvement.

Ashtray Planet
Australia
Over 3 years using the app
January 21, 2025

My agent Talisa is amazing! She is responsive and responsible. It's been a great experience for us.

Auramma
Hong Kong SAR
Over 3 years using the app
February 8, 2025

Bellica is very good to work with. I had an issue regarding shipping and wanted to avoid a specific courier. Bellica listened to my concern and allowed me to select which couriers to use for my business. On top of that, when bringing up queries she was there to answer them most times of the day, and she always responds and follows up with my questions going out of her way to keep me updated!

Plushie Pals
Australia
About 2 years using the app
February 13, 2025

Angel Li is an excellent customer service agent. They’re friendly, efficient, and always quick to solve any issues. Angel makes sure customers feel heard and taken care of providing great support every time

Dsflair
United States
About 2 years using the app
February 9, 2025

i really admire support given by me Ken , he timely providing all support and help me lot which ultimately hep in proceeding my order to customer.
Thanks KEN

Savers
Australia
About 2 years using the app
January 24, 2025

Very Helpful recommend this app

Meracki by Betechky
Canada
About 2 years using the app
December 27, 2024

Fast shipping and great customer service. My agent Vincy has been very helpful. She responded my requests very quickly and followed up on my issues responsibly.

MR. LITTLE MONK
Hong Kong SAR
Almost 4 years using the app
February 18, 2025

isabella is very good to work with. I had an issue regarding shipping and wanted to avoid a specific courier. Bellica listened to my concern and allowed me to select which couriers to use for my business. On top of that, when bringing up queries she was there to answer them most times of the day, and she always responds and follows up with my questions going out of her way to keep me updated!

Swiftie Mas
United Kingdom
Over 1 year using the app
January 25, 2025

New small business owner. Came
across the CJDropshipping app on Shopify. From the products to the customer support, absolutely incredible!
Love this dropshipper! Thanks to Eileen for the help with my shipping questions! You are the best!

FBGear
United States
Almost 2 years using the app