Reviews (2,483)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing dropshipping operations, highlighting its seamless Shopify integration and user-friendly interface. They value the efficient order management, customizable packaging, and dedicated agent system for personalized support and effective problem-solving. The app's extensive product range and reliable shipping options are also noted for boosting business scalability. Merchants appreciate the robust features and exceptional customer support.
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I have been using CJ for a long time, and it's a good, reliable service. However, working with my agent, Mandy Lu, has been a nightmare. I constantly have to chase her for updates, and when she responds, the information is vague or incomplete. Unfortunately, Mandy Lu is unprofessional and irresponsible. I would not recommend working with her.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
The software they use is full of bugs and hard to use. They are out of stock and you only fnd out after you order. This has happened more then once. When they are out of stock they do not tell you right away and you may not know for days when you ask why the product has not shipped.
Great products, but the order processing could be faster I ended up getting a poor rating from a customer who thought their product never shipped. When I contacted the company to ask how to speed up the processing in the future, they gave me a bunch of canned responses and never addressed my questions directly. Use them, but with extreme caution, and build their slow processing time into your shipping policies.
Des produits qui indiquent qu'il y a du stock alors que les stocks ne sont pas à jour. Ce qui veut dire que même sur votre boutique les stocks synchronisés sont faux !!!
Extrait de la conversation avec le support CJ: "Since suppliers distribute inventory across multiple retailers, actual stock levels fluctuate daily. Real-time synchronization with our CJ system isn't feasible"
I still didn't get the instructions to unlist a product so I could add it back with my price. I had to delete a product from my store because my wasn't added and cj won't let me re add the product.
Sincere sorry for your bad experience. You can "disconnect" the product on CJ. Then, connect it to your store again. Hope it works.
Besides, we don't recommend "unlist" products in your store. Because we will lose the connection between CJ and your store. You can "edit" it to change a price or something else.
If you have any questions, please feel free to contact your agent or us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
Best wishes!
Out of stock problems are an issue with this company. I have not removed the products from my store but have changed their availability to pre-order only and notify the customer when they are in stock.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!