Reviews (9,340)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

November 5, 2023

Great assistance, fast and accurate! I recommend it for now!

OneDecHome
Germany
7 months using the app
June 18, 2021

I used this app for my dropshipping store. It was little hard in the starting to understand the process. My mentor Nico Zhang is very helpful. Clarified all my doubts with patience. Used this app for sourcing few of my products. Looking forward to continue.

The Fresh Eyes
Hong Kong SAR
7 months using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback! Your approval is our motivation.

September 22, 2023

Zoey was very helpful

Tobeheardclothing.net
United States
7 months using the app
July 4, 2023

Zoey from CJ is a great help to all my needs. Quick, smart and efficient. would highly recommend. very quick to help me source products

Nut
Australia
7 months using the app
Edited June 30, 2020

I've been working with Curry since the start of my journey with dropshipping. He's been really helpful even from my of my first 2 stores that failed. Now I'm at my 4th store, Curry is very responsive in any inquiries and follow-ups that I need. He also quick in sorting out any issues with my orders. There are a lot of bad feedback with CJDropshipping in FB groups right now, I'm glad Curry is my agent from the start. I really appreciate his work. Great Job!

Fannie Bay Kitchen Store
Australia
6 months using the app
CJDropshipping replied April 27, 2020

Thanks for your words. We will do better in the future. Have a nice day!

Edited August 18, 2020

I'm only giving 4 stars because I had the best agent and she did everything she could regarding 2 of my orders got lost so they had to refund 1 of my orders took over 30 day's to get and a few items I order was out of stock and I was not notified until after I placed the order. All I can say is use them at your own risk

DivaStyles Fashion Boutique
United States
6 months using the app
February 21, 2021

William Wei helped me. It's an easy app to use, though I find the shipping too high to compete with others. They do a great job if you ask them to find something out for you.

Animalium Co.
Canada
6 months using the app
CJDropshipping replied February 22, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 28, 2023

Hello everyone it is really great talk with fionnula
She is very good and confident and thought me such things about each and everything i am glad to have fionnula

MUNE'S
United Arab Emirates
6 months using the app
July 29, 2022

CJ est le partenaire de mon succès, même si tout n'est clairement pas parfait je peux quand même vous conseiller cette plateforme qui dans l'ensemble est bien mieux que aliexpress. Et merci à mon agent Shicharl qui a toujours été d'une grande aide et d'une grande réactivité :).

Shop Stranger Things
United States
6 months using the app
May 30, 2023

Great service, my agent is Miya. Very helpful to a point where aligning me to the right path with products knowing the back ends to having it successful

On the Go Baby
United States
6 months using the app