Reviews (9,567)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

November 17, 2024

I am very staisfied with the service, customer support are very supportive and patient. helped me a lot getting my sourcing and order done and really I am very appreciating their efforts, Pauling Li was very friendly and explained everything for me step by step.

Eleganty
United Arab Emirates
6 months using the app
October 18, 2024

Great platform overall, but i have to say customer support agents are on point especially Bellica Lin she helped me with all questions went into further detail if i didnt understand something right away. I'd rate her service also with 5/5 stars.

Car Essentials
Germany
About 1 month using the app
October 30, 2024

I had the pleasure of working with John from CJ for my dropshipping needs, and I couldn't be happier with the service I received. John was attentive, guiding me through every step of the process. His prompt communication and support made all the difference in getting my business up and running smoothly. I highly recommend John and his team to anyone looking to start or improve their dropshipping venture!

Amora
United States
3 months using the app
October 23, 2024

Yesterday I had some problems adding a variant of a product already present on the store but with the help of Rami Wu I managed to turn everything around quickly and in a short time.

Thank you very much for the support Rami Wu

IntoSpace
Italy
5 months using the app
November 12, 2024

I am absolutely thrilled with the service of Charlie Zhang so far . I got fast replies and I feel a dedication to deliver outstanding service. On the one hand I was provided with good information and on the other hand I was provided with the possibility of communicating via WhatsApp to show picture of products I would like to have quotes on. The communication with Charlie Zhang has at all times be very pleasant and professional.

Happynize
Switzerland
4 months using the app
December 11, 2024

Jolie helped me incredibly fast with my problem on CJ. It was solved in a matter of minutes when I tried to solve it on my own for 1 hour. Thank you Jolie!

Jandoo
Netherlands
4 months using the app
November 1, 2024

I have been using CJ now for a few months and they have been amazing, also the agents on CJ are amazing, I had some troubles with a product and Ken from CJ sorted it all out, have was available almost all day, replying instantly and speaks very good english which is quite rare for Chinese companies. All and all I like CJ and will probably use it forever. Really recommend as a fulfillment option.

Lorevie
Slovenia
About 2 months using the app
December 10, 2024

Liora has been absolutely amazing! She's been instrumental in helping me find the perfect products, negotiating with suppliers to secure better rates, and providing expert advice every step of the way. Not only is she incredibly professional and approachable, but she also responds to my questions almost instantly, patiently walking me through any process I'm unfamiliar with. She truly is a star! Without her, I wouldn't have been able to understand or adjust key aspects of connecting my store to CJ Dropshipping.

I’m so grateful for everything she’s done and continues to do. She has taken the weight off my shoulders, giving me the confidence to speak up about my business needs and advocate for myself. Thank you, Liora, for your exceptional support and dedication!

Glowy Corner
United Kingdom
13 days using the app
October 20, 2024

Meet Suki, our most loyal and loyal assistant on the CJ. Suki is always ready to help you with all your questions about anything. Whether you need help with your order or just want to learn more about products, Suki is there for you!

HydroPaw
Switzerland
3 months using the app
December 13, 2024

I totally recommend CJ dropshipping ! It's easy to understand, you can source your products if you don't find them and the sourcing are very accurate, the agents are kind, fast and very helpful. My personal agent Connie helped me a lot !

Madame Miroir
France
3 months using the app