Reviews (9,620)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

December 27, 2024

Anthony was great in helping me! He always has answers to my questions - which is important because I'm so new. Thanks Anthony!

Trendy Tikes
United States
6 months using the app
October 23, 2024

Billy Shi has been the most helpful, so I'm here to give her the recognition she deserves. She responds instantly with answers. I also want to share my honest experience with CJ so far. My favorite aspect of CJ is their excellent customer service. They respond immediately when you contact them. Additionally, there are no limitations on product imports. They promptly solve every question I have. You can connect any shop you want to sell your products for free, without the hidden ads like AutoDS.

Luxefusionfind
United States
5 months using the app
November 7, 2024

CJ has lots of varieties of product that you can source in your website. I think the price is a bit expensive for other dropshipper who want to sell in the retail price. Also, the customer service is good but its very time consuming. Because the respond is very slow for the customer support. Joean Gu and Arina Dong recently helped me with my query. However, I find sometimes, they don't understand me well. I would like the agents to improve their english more so we can have a better business. Otherwise, overall its not bad.

VarietyBay
Australia
7 months using the app
January 2, 2025

I am beyond impressed with the service provided by Anisa Li, my dedicated agent at CJdropshipping.
From the moment we started working together, she has consistently demonstrated professionalism, efficiency, and a deep understanding of my business needs.

GREENCHOICE
Israel
4 months using the app
November 23, 2024

the customer support lady, See, has been nothing but wonderful. shes attended to all my needs and gave me support the SECOND I needed it. Ive never had a more pleasant experience and this is talking out of heart.

PARADUXE
United Arab Emirates
3 months using the app
December 11, 2024

Jolie helped me incredibly fast with my problem on CJ. It was solved in a matter of minutes when I tried to solve it on my own for 1 hour. Thank you Jolie!

Jandoo
Netherlands
4 months using the app
December 10, 2024

Liora has been absolutely amazing! She's been instrumental in helping me find the perfect products, negotiating with suppliers to secure better rates, and providing expert advice every step of the way. Not only is she incredibly professional and approachable, but she also responds to my questions almost instantly, patiently walking me through any process I'm unfamiliar with. She truly is a star! Without her, I wouldn't have been able to understand or adjust key aspects of connecting my store to CJ Dropshipping.

I’m so grateful for everything she’s done and continues to do. She has taken the weight off my shoulders, giving me the confidence to speak up about my business needs and advocate for myself. Thank you, Liora, for your exceptional support and dedication!

Glowy Corner
United Kingdom
13 days using the app
November 11, 2024

I've been working with CJ Dropshipping, and my experience has been fantastic. Their platform is user-friendly and efficient, with a wide variety of products.
What stands out, though, is their exceptional support team. I’d like to especially thank Cherry Xu, who has been incredibly responsive and understanding throughout the process.

Cherry took the time to understand my needs and provided prompt, thoughtful assistance, which made all the difference. Her professionalism and dedication truly exemplify CJ Dropshipping's commitment to customer satisfaction. Highly recommend working with them!

PuddleToes
United States
About 1 month using the app
December 13, 2024

I totally recommend CJ dropshipping ! It's easy to understand, you can source your products if you don't find them and the sourcing are very accurate, the agents are kind, fast and very helpful. My personal agent Connie helped me a lot !

Madame Miroir
France
3 months using the app
January 6, 2025

I just want to thank Lisa for everything. She was available all the time and responded so quick! The whole communication was very chill and comfortable. Im really glad that i have the oppertunity to make my business as easy as possible, thank you!

dinoma.
Switzerland
About 1 month using the app