CJdropshipping: Much Faster

great help by April, good customer service

Agent Nancy Wu was the best on CJ!! She was very kind and helpfull. And also very proffesional.

What wonderful experience to get AGNES support, I got everything what I was needing through this amazing customer support since I am new on this.

I have been a CJ Dropshipping client since 2019 and am still here after 5 years. What sets CJ apart from any other 3PL is their focus on nurturing relationships with their clients. Everyone is going to have competitive prices, product costs can only go so low and shipping lines are going to be pretty standard everywhere you look, so the one way to be differentiated is by giving the best customer experience possible and CJ does exactly that.

CJ feels more like an extension of your team, like a crucial member of your store's success. They want to you to win and relish in all of your victories. Quickly, they learn everything about your store's needs and know as much as you when it comes down to the products you are shipping out.

In this hectic world of delivering a product remotely thousands of miles across the world, issues will inevitably rise. And this is where CJ truly stands out because they are there for you in those moments to help you quickly resolve issues and move forward.

Over the years, I have been connected with 5 phenomenal account managers, but just recently I was connected with an account manager so good that I just felt the need to leave this review for my dearest friend - Carrie. She is an embodiment of everything CJ is and of the experience I hope everyone can have at some point. Her communication skills are 10/10, she is punctual, I can on and on... but the most important thing is that she gets stuff done!

So on behalf of myself and of all the members of my e-commerce stores, I want to thank CJ and more specifically - Carrie, for helping us make a dream a reality by servicing our customers they are the backbone of our business.

5 stars service

CJdropshipping and its app integrated to Shopify made life easy for me. From adding products, tracking inventory, syncing orders and shipment everything is simple and a smooth process and the best part is it’s completely free to use and more trustworthy as they are in the industry for many years. I was initially worried about shipment timelines but CJ’s shipping via cjpacket have delivered our orders to US, Canada, UK and France within 10 to 14 days from order date. The support is awesome with queries answered immediately and any updates to order like gift messages or VAT numbers are updated immediately upon request. My personal support agent Angel Li has been wonderful in providing quick support and resolution. Thank for your great service and support and I am happy to be connected with CJ.

Very good support and an huge store. The agent Ceci does amazing work. I would always chose CJ Dropshipping again!

I want to extend my heartfelt thanks to CJdropshipping for their outstanding support and service. A special shout out to Lurie Xie, whose dedication and assistance have been invaluable. Lurie’s professionalism, prompt responses, and willingness to go the extra mile have made my experience with CJdropshipping truly exceptional. Thank you, Luria, and the entire CJdropshipping team for your excellent service!

Customer Support Rep is 1000% professional. Alan answered the most basic question i asked him. I highly recommend CJ.

My agent Camilia Zhu,

Has been 10/10 so far!