Reviews (9,641)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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Doki Huang provided exceptional support through every obstacle, guiding me step-by-step to fulfill my order. Highly recommend!
CJ dropshipping is the best app for beginners especially as it's easy to use and its support team is the best I had contacted with a few of the support advisors, but my favorite one is Billy, I contacted her through WhatsApp, and she handled my problem in seconds
Zhang best agent i know - responses very fast and explains everything very well
"I am extremely satisfied with the prompt and efficient service I received. Every question and inquiry I had was answered quickly and directly, demonstrating a high level of professionalism and attentiveness. Additionally, any issues that arose were resolved swiftly, showcasing their commitment to excellent customer support. Overall, their responsiveness, (especially Dolly and all the other agents I have gone through initially) and effective problem-solving greatly exceeded my expectations. Highly recommended!"
I've just started using this platform and so far there's nothing to report. You'll find a wide range of quality products.
Miya Huang helped me a lot and answered all my questions quickly and professionally!
Thanks to Mr. Krise Qi for assisting me with CJ's services that made many things easier for me i really appreciate the hard work!!
CJDropshipping has been helpful in sourcing products and providing a reliable fulfilment service. They also provide an agent to work with who helps you, mine is Sabrina Liu who has been a gem to work with.
I have been a CJ Dropshipping client since 2019 and am still here after 5 years. What sets CJ apart from any other 3PL is their focus on nurturing relationships with their clients. Everyone is going to have competitive prices, product costs can only go so low and shipping lines are going to be pretty standard everywhere you look, so the one way to be differentiated is by giving the best customer experience possible and CJ does exactly that.
CJ feels more like an extension of your team, like a crucial member of your store's success. They want to you to win and relish in all of your victories. Quickly, they learn everything about your store's needs and know as much as you when it comes down to the products you are shipping out.
In this hectic world of delivering a product remotely thousands of miles across the world, issues will inevitably rise. And this is where CJ truly stands out because they are there for you in those moments to help you quickly resolve issues and move forward.
Over the years, I have been connected with 5 phenomenal account managers, but just recently I was connected with an account manager so good that I just felt the need to leave this review for my dearest friend - Carrie. She is an embodiment of everything CJ is and of the experience I hope everyone can have at some point. Her communication skills are 10/10, she is punctual, I can on and on... but the most important thing is that she gets stuff done!
So on behalf of myself and of all the members of my e-commerce stores, I want to thank CJ and more specifically - Carrie, for helping us make a dream a reality by servicing our customers they are the backbone of our business.
I had some problems with sourcing the product, but the customer service was phenomenal. Connie was super helpful
Je viens de commencer à utiliser CJdropshipping, et pour l'instant, l'expérience est positive. La plateforme est facile à prendre en main, et le support client a été réactif à mes questions. J'attends de voir comment ça évolue, mais je suis satisfait jusqu'ici.