Reviews (9,641)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

August 11, 2024

Doki Huang provided exceptional support through every obstacle, guiding me step-by-step to fulfill my order. Highly recommend!

Fly Blissful
United Kingdom
2 months using the app
August 16, 2024

CJ dropshipping is the best app for beginners especially as it's easy to use and its support team is the best I had contacted with a few of the support advisors, but my favorite one is Billy, I contacted her through WhatsApp, and she handled my problem in seconds

ideasbyMHK
United States
26 days using the app
August 19, 2024

Zhang best agent i know - responses very fast and explains everything very well

LuxeCraft
United Kingdom
4 months using the app
July 29, 2024

"I am extremely satisfied with the prompt and efficient service I received. Every question and inquiry I had was answered quickly and directly, demonstrating a high level of professionalism and attentiveness. Additionally, any issues that arose were resolved swiftly, showcasing their commitment to excellent customer support. Overall, their responsiveness, (especially Dolly and all the other agents I have gone through initially) and effective problem-solving greatly exceeded my expectations. Highly recommended!"

Baby and Kid Cozy Corner
United States
About 2 months using the app
July 15, 2024

I've just started using this platform and so far there's nothing to report. You'll find a wide range of quality products.
Miya Huang helped me a lot and answered all my questions quickly and professionally!

SweetPea
France
Over 1 year using the app
July 30, 2024

Thanks to Mr. Krise Qi for assisting me with CJ's services that made many things easier for me i really appreciate the hard work!!

Glowi
United Arab Emirates
3 months using the app
July 31, 2024

CJDropshipping has been helpful in sourcing products and providing a reliable fulfilment service. They also provide an agent to work with who helps you, mine is Sabrina Liu who has been a gem to work with.

Glauri
Australia
8 months using the app
June 29, 2024

I have been a CJ Dropshipping client since 2019 and am still here after 5 years. What sets CJ apart from any other 3PL is their focus on nurturing relationships with their clients. Everyone is going to have competitive prices, product costs can only go so low and shipping lines are going to be pretty standard everywhere you look, so the one way to be differentiated is by giving the best customer experience possible and CJ does exactly that.

CJ feels more like an extension of your team, like a crucial member of your store's success. They want to you to win and relish in all of your victories. Quickly, they learn everything about your store's needs and know as much as you when it comes down to the products you are shipping out.

In this hectic world of delivering a product remotely thousands of miles across the world, issues will inevitably rise. And this is where CJ truly stands out because they are there for you in those moments to help you quickly resolve issues and move forward.

Over the years, I have been connected with 5 phenomenal account managers, but just recently I was connected with an account manager so good that I just felt the need to leave this review for my dearest friend - Carrie. She is an embodiment of everything CJ is and of the experience I hope everyone can have at some point. Her communication skills are 10/10, she is punctual, I can on and on... but the most important thing is that she gets stuff done!

So on behalf of myself and of all the members of my e-commerce stores, I want to thank CJ and more specifically - Carrie, for helping us make a dream a reality by servicing our customers they are the backbone of our business.

NeckFixer
Canada
8 months using the app
November 9, 2024

I had some problems with sourcing the product, but the customer service was phenomenal. Connie was super helpful

Polar Fashion
Canada
8 minutes using the app
October 7, 2024

Je viens de commencer à utiliser CJdropshipping, et pour l'instant, l'expérience est positive. La plateforme est facile à prendre en main, et le support client a été réactif à mes questions. J'attends de voir comment ça évolue, mais je suis satisfait jusqu'ici.

Sleepmoon
France
3 days using the app