Reviews (9,709)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

Edited December 27, 2024

5 STARS TO EILEEN. Very helpful. I was stuck trying to figure out how to do it because hadn't had an order in awhile and then I was blanking on how to do it. Eileen helped me get it figured out very quickly. I had been starting to panic but he gave me the answers right away and now I have a happy customer. Hopefully there will be a lot more soon. I'm ready to roll!

The Watch Box Co.
Australia
7 months using the app
Edited October 14, 2024

My experience so far with CJ has been good. Kristy is very helpful with any problems I have run into. Joean Gu and Arina Dong are also very helpful.
Gildan Wu is also very helpful with any questions I have! :)

Vendie
Australia
About 2 months using the app
September 2, 2024

Billy is always ready to answer questions, nice experience using this app.

ModBoutique
United States
6 months using the app
Edited March 3, 2025

Thanks for your great support Zoey Zheng!

Potscape
United States
6 months using the app
Edited August 16, 2024

I have been using this platform for over a year, and I highly recommend CJ to anyone looking to start their own business. The platform is intuitive and easy to use, with the added benefit of having a personal agent to assist with any questions or issues. I’ve been fortunate to work with both Carrie and Bring Zhong as my agents, and I couldn’t be more satisfied with their service. They are professional, responsive, and always go above and beyond to help me and my team. Whether it's quick updates or finding solutions to any challenges we face, they consistently deliver exceptional support. If you get the chance to work with either of them, consider yourself lucky!

VISIBREEZ
Canada
6 months using the app
July 11, 2024

Simple, easy to use, and I love the fact that I get help Promptly. My agent Nancy has been very helpful, courteous and also find solutions to my questions and concerns. keep up the good work.

Recreation CB
United States
About 2 years using the app
August 17, 2024

Jolie helped me so much over WhatsApp with problems I was having connecting new products to my store including screenshots and what I needed to do to fix the issues. Thank you so much for your help! I truly appreciate it. I highly recommend CJdropshipping with your store!

Trainers To Tycoons
United States
2 months using the app
September 12, 2024

Very good and super fast customer service. Leah helped me a lot explaining a bunch of things in detail and also providing me with relevant articles to read

Kink Knot
United Kingdom
23 days using the app
March 22, 2024

I can't speak highly enough of my experience with CJ Dropshipping, and I have Erica Zhang to thank for a large part of that!
The customer service provided by Erica is exceptional. Whenever I have questions or concerns, Erica is there with lightning-fast responses and always manages to find the perfect solution.
Her dedication to ensuring customer satisfaction is truly commendable. Whenever I reach out, I receive a prompt and helpful reply. This level of responsiveness makes working with Erica a great experience.

Moreover, CJ Dropshipping recently upgraded their application platform, and let me tell you, it's a game-changer!
While the platform was already great before, the upgrade has taken it to a whole new level, making it the leading application in the industry. Navigating through it is now smoother and more intuitive than ever before, saving me valuable time and effort.

And let's not forget about their product selection. CJ Dropshipping offers a vast array of high-quality products at competitive prices. It's like a treasure trove of goodies just waiting to be discovered! Plus, their shipping times are impressively fast, ensuring that I can fulfill orders efficiently and keep my customers happy.

⭐⭐⭐⭐⭐ Erica Zhang - CJ Dropshipping 5 Stars +

Alert Trendy
Netherlands
Over 1 year using the app
July 26, 2024

I cannot recommend Camilla highly enough as our agent for 8 months now. Her exceptional performance and dedication have been instrumental in the success of our business. Camilla is a true professional who consistently goes above and beyond to ensure every aspect of the supply chain runs smoothly.

From the moment we started working together, Camilla has demonstrated an unparalleled understanding of the market, providing valuable insights and recommendations that have significantly boosted our product offerings. Her keen eye for detail has been a game-changer for our inventory management.

Camilla's communication skills are second to none. She is always prompt, clear, and proactive in addressing any concerns or questions I have. Her ability to negotiate with our suppliers has resulted in better pricing and terms, directly impacting our bottom line positively.

What sets Camilla apart is her relentless drive for excellence. She is incredibly organized, efficient, and always meets deadlines, no matter how tight they may be (works and answers outside of normal trading hours). Her problem-solving skills are outstanding; she handles any challenges that arise with ease and ensures that solutions are implemented swiftly and effectively.

In addition to her professional skills, Camilla is a pleasure to work with. Her positive attitude, dedication, and passion for her work shine through in every interaction. She truly cares about the success of her clients and works tirelessly to exceed expectations.

Thanks to Camilla's hard work and expertise, our e-commerce business has seen remarkable growth and success. I am incredibly grateful for her contributions and highly recommend her. She is an invaluable asset, and I look forward to continuing our successful partnership.

Trae Chamma

EMIRA
Australia
7 months using the app