Reviews (9,623)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

July 18, 2024

Loker Wang and Zoey Zhengon were extremely helpful! they guided me step by step and made it extremely easy to fix my problem!

ToastyFam
United States
About 1 year using the app
June 29, 2024

Love Cj. It's such a convenient fulfillment service. I've been using them for a couple of months and I've never had any issues.
If there were any problems with my orders, their customer service assisted me in a timely manner. I also wanted to specifically mention Leah, who helped me solve a problem with tracking numbers on my orders.
I definitely recommend them!

Zenaro
Canada
10 months using the app
Edited August 19, 2024

I've been working with Stacey from CJ for a while, and her consistent support and quick responses have been outstanding. She's always super helpful, ensuring smooth and efficient processes. Stacey's dedication and positive attitude make her a true professional. Highly recommended!

Crayar
Canada
9 months using the app
July 1, 2024

I am new to this business and obviously the software. So far the experience has been great. My assistant Fanny has helped me with understanding many insights of CJD Software for which I am very thankful. It could become frustrating when you are in learning phase lie myself. However if you have a assistant like her with experience to resolve your hiccups asap, there is not better value a company can add for their customers. I highly recommend CJD to anyone who is diving into ecommerce for the first time.

LoveLace
New Zealand
4 months using the app
July 3, 2024

I highly recommend CJDropshipping to people who are new
It is a lot to get into but definitely worth it!

Cant wait to progress further

Thank you Steph Zhu for guiding me through the steps to get my orders out. Very kind and willing to help you! Even asked for me about it while I didnt mention it myself

Zolano
Netherlands
4 months using the app
September 23, 2024

best communication and sevice

AndriCartBliss.com
Indonesia
3 months using the app
July 30, 2024

Outstanding Service at CJ Dropshipping – Thanks to Chico Lai!

I've had a great experience with CJ Dropshipping, largely due to their excellent customer support. A special thanks to Chico Lai, who resolved a major issue for me with professionalism and speed. His dedication made a significant positive impact on my business. Highly recommend CJ Dropshipping for anyone in need of a reliable dropshipping service. Chico, you’re a star!

Pets Hub Co
United Kingdom
25 days using the app
Edited December 27, 2024

5 STARS TO EILEEN. Very helpful. I was stuck trying to figure out how to do it because hadn't had an order in awhile and then I was blanking on how to do it. Eileen helped me get it figured out very quickly. I had been starting to panic but he gave me the answers right away and now I have a happy customer. Hopefully there will be a lot more soon. I'm ready to roll!

The Watch Box Co.
Australia
7 months using the app
August 26, 2024

Excellent. I am new, learning.

Simpa A Quality Store
India
21 days using the app
August 12, 2024

Top dropshipping app with exceptional professional service.

I was guided by CJ Dropshipping service representative, Bellica Lin. She is incredibly knowledgeable, patient, and helpful. She went above and beyond to assist me with various issues. As a new user unfamiliar with the platform, Bellica Lin really helped me navigate and find answers to many challenging questions. Thanks to her support, I successfully fulfilled my first few orders. I'm very happy with the experience.

MISSIONPAW
Australia
4 days using the app