Reviews (9,340)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.
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the customer service at cjdropshipping is amazing!!! I had a small issue and they helped fix in 5 mins. highly recommend!! Plus the shipping time is much faster then aliexpress!
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Products could use more description but customer support staff are very helpful! Thank you to Zoey Zheng for all her help.
Ryan Chan always answered my questions and handle my request efficiently! He has so much patience and really easy to communicate with.
CJ dropping is great in terms of shipping. Hugo Hu who is our support representative at CJ Dropshipping is indeed an absolute great with his service whose responses and actions are faster when contacted for any help. They even source products that are not available on their platform upon request. CON: This is in regard to processing time delays from what they actually mention for each product on their product page. Everytime an order is placed, we had to contact the support representative, to get it processed for delivery in their normal processing time. This may be a deterrent if many orders are to be placed. We hope CJ dropshipping will improve this by processing orders within their regular processing times mentioned for their products and without being contacted for each order. We hope to update this review later in 4 to 6 months with more stars and good customer experience.
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Love the range of products available, customer service is 10/10! Donna was an absolute gem & sorted out my query super fast with no hesitation or difficultly. Thank you!
Is a good app for dropshipping business start up .Makes dropshipping more systematic and more easier.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Thanks to Rebecca Zhang for helping me solve my order synchronization problem .you are the best. I hope to fall back on you if I need one day
So far for me CJ is the Best Dropshipping, it’s really easy to use, good choice for new drop shippers. And I have my helpful agent Frank Shi always standby, thanks a lot to him.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
A large variety of products and usually ships on time. Would have given it a 5 star but recently the support on channels like CJ live chat and tickets have been slow or non-existent. There are always 20+ people ahead of me in the queue when I try to live chat, which was not the case when I first started using CJ.
I managed to get support through whatsapp and Fionnula's service was great. If I could get support like this all the time I would give CJ a 5 star.
So far, I'm just starting to get into CJ, but the customer support is incredible! I had so many questions and Bonnie Gu answered them all. I thank her because she's helped me a lot, and she weven went out of her way to stay up until midnight in China to talk to me. Very happy with the customer service. 10/10