Reviews (9,641)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited December 27, 2024

5 STARS TO EILEEN. Very helpful. I was stuck trying to figure out how to do it because hadn't had an order in awhile and then I was blanking on how to do it. Eileen helped me get it figured out very quickly. I had been starting to panic but he gave me the answers right away and now I have a happy customer. Hopefully there will be a lot more soon. I'm ready to roll!

The Watch Box Co.
Australia
7 months using the app
February 28, 2024

Dependable , affective sourcing services, one of the best in the market. Have been working with CJ for over 5 years for my 3 brands over from 2 to 7 millions dollars brands, Great sourcing and fulfilment service. Best way to use their service is to test multiples winner product and their back end data, reach out to their agents for it . When you find a winner and ask them provide other complementary product that will help you scale your store.

They are super strong in Dropshipping and source anything, but Using them to build brand till 5 million dollars are sufficient and affective, especially with their US Warehouse fulfillment with the own fulfillment software making they just easier , so as owner , all you need to focus on is marketing , marketing , marketing.

Let the Professional do what they do best so you can focus on the journey without been overwhelm.

Keep it up CJ .

UPPER Brand
United States
Over 3 years using the app
July 27, 2024

Aoki is truly the best she helps me with everything i ask, thanks a lot! I asked for her to find me better supplier for a product and she did immediately.

Fitabic
United States
11 months using the app
June 29, 2024

Love Cj. It's such a convenient fulfillment service. I've been using them for a couple of months and I've never had any issues.
If there were any problems with my orders, their customer service assisted me in a timely manner. I also wanted to specifically mention Leah, who helped me solve a problem with tracking numbers on my orders.
I definitely recommend them!

Zenaro
Canada
10 months using the app
August 17, 2024

Cj dropshipping is amazing, Sveta helped me out alot, thanks to her.

Ventex
United States
5 months using the app
July 9, 2024

I've been using the CJ Dropshipping app on Shopify for a while now, and it has been a game-changer for my business. The app is user-friendly and offers a wide range of products, making order and inventory management a breeze. What truly sets CJ Dropshipping apart is their exceptional customer service, especially my agent Nancy Wu. Nancy has been incredibly helpful, always going above and beyond to answer my questions and resolve any issues promptly. Her dedication and professionalism have made a significant difference in my dropshipping experience. I highly recommend the CJ Dropshipping app and want to give a special shoutout to Nancy Wu for her outstanding support!

MiniVue
Czechia
7 months using the app
July 18, 2024

Amazing support from Alan, top tier, had to change a lot of sizes and colors from some customers that made mistakes at the last minutes and him kindly helped me on those modifications. He also support me the paying process and sourcing some new trending items to add to my store. I totally recommend CJ and Alan!

Naughtira
United States
About 2 months using the app
June 25, 2024

When I first got into CJ it was very over whelming, but thanks to Kaycee Chen she made it much easier. Even when issues came up she was always there to help. I recently passed 100 orders on CJ and its all thanks to Kaycee. So grate full for her, she was quick to respond and even helped me when she wasn't feeling good. Thank you CJ and thank you Kaycee!!

SummerShop
United States
Over 1 year using the app
July 1, 2024

I am new to this business and obviously the software. So far the experience has been great. My assistant Fanny has helped me with understanding many insights of CJD Software for which I am very thankful. It could become frustrating when you are in learning phase lie myself. However if you have a assistant like her with experience to resolve your hiccups asap, there is not better value a company can add for their customers. I highly recommend CJD to anyone who is diving into ecommerce for the first time.

LoveLace
New Zealand
4 months using the app
July 3, 2024

I highly recommend CJDropshipping to people who are new
It is a lot to get into but definitely worth it!

Cant wait to progress further

Thank you Steph Zhu for guiding me through the steps to get my orders out. Very kind and willing to help you! Even asked for me about it while I didnt mention it myself

Zolano
Netherlands
4 months using the app