Reviews (9,625)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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I have been using CJ for almost 2 years, my agent Ceci is the one who helped me in every possible situation whenever I wanted to test a product and even when I have some difficulties in choosing a product. Thumb up
CJ has been absolutely amazing throughout my journey, their customer service is outstanding. I have to say the amount of products you can find on CJ is endless, and if they don’t have what you want, they have a sourcing request option, how convenient! I have to say Bonnie has been absolutely amazing, she responds so fast! Thank you CJ and Bonnie!
Harvey's customer service as a CJ Dropshipping agent is nothing short of exceptional. From the very beginning, he has demonstrated an unwavering commitment to ensuring my complete satisfaction. Harvey's responsiveness is one of his standout qualities—he is always quick to reply to my inquiries, regardless of the time of day. His thorough and informative responses make it clear that he genuinely cares about resolving any issues I might encounter.
Harvey's proactive approach to customer service sets him apart. He consistently anticipates potential problems and addresses them before they become significant, which has saved me countless hours and headaches. Whenever I've had special requests or needed assistance with complicated orders, Harvey has handled everything with remarkable efficiency and a positive attitude.
Thanks Sini Liu, for your guidance and resolving my quires. Best customer service support agent to briefly telling me all about my issues.
LINCY is the best
I wanted to take a moment to express my utmost satisfaction and gratitude for the outstanding service provided by Lincy during my recent interaction with your customer care team.
Lincy's professionalism and dedication were evident from the beginning. She greeted me warmly and listened attentively to my concerns, demonstrating a deep understanding of the issues I faced. Her knowledge of your products and services was comprehensive, and she adeptly guided me through troubleshooting steps and solutions with clarity and patience.
What truly impressed me was Lincy's proactive approach to ensuring my satisfaction. She not only resolved my initial issue promptly but also took the time to follow up to ensure that everything continued to work smoothly. Her commitment to providing excellent customer service was evident throughout our interaction, making me feel valued and reassured as a customer.
In today's fast-paced and often impersonal customer service landscape, encountering someone like Lincy was refreshing. Her courteous demeanor, professionalism, and genuine concern for my needs left a lasting positive impression. I am confident that with representatives like Lincy, your company stands out for its commitment to customer care excellence.
Please extend my heartfelt thanks to Lincy for her exceptional service. She is undoubtedly an asset to your team and a prime example of what outstanding customer service looks like.
The best app out there, I love it. And the customer service is works great and always friendly. Shout out Sini Liu for being there to help all the time✊️
CJ as usual doing a top job with assisting customers. Rami Wu - thank for your assistance today!
Really fast customer service, I have been using cj for 7 months and never had a problem.
Customer support Zoey helped me a lot to speed up shipping.
Hi I actually liked the app and especially the great service i got from connie she helped me a lot without complaining even though i asked a lot of questions
Cheria is very helpful and responsive! Glad to be working with her.