Reviews (9,643)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

August 7, 2024

Thank you, LeaZhang, for being very enthusiastic in supporting us as customers.

Velosety
United States
9 months using the app
July 23, 2024

Billy Shi was awesome and very responsive and helped me resolve the issue I had with creating a manual order, appreciate the help!

Purfect Paws | Your Pet's Favorite Playground
United States
3 months using the app
July 15, 2024

Great support by Raymond who helped us with all the product informations which we have requested for from the manufacturer and great support in helping us to connect with the suppliers on time.

PopularBees
United States
About 1 year using the app
Edited November 7, 2024

Customer service always ready to help. Thank you Ken, christine and the others

Beamona
Netherlands
3 months using the app
July 28, 2024

I am very satisfied with the exchange and the responses I received from the service, especially from Box Chen. I am extremely pleased.

EVO-STARS
Portugal
12 months using the app
August 18, 2024

all good - my query was rapidly and efficiently solved

TarquinGroup
United Kingdom
About 1 year using the app
July 1, 2024

CJ have excellent customer service. I was helped by their agent Bin Han who assisted with my query straight away. I didn't had to wait at all.

Shoppers Haven
Australia
10 months using the app
July 22, 2024

I really love how easy CJ is and that you can find any product for your onlineshop! AOKI is really the sweetest and most helpful girl and a great team member of CJ.

Lavara
Austria
3 months using the app
July 20, 2024

Speacial thanks to Connie Jin from CJ customer service agents, she is nice and patient and helpful agent that help me solving some annoying opeating issues. as a new starter, i appreacia someone would share time and attenion on my new business with CJdropshoping. Hope to have a good journey with CJdropshoping and share the rewards for both side of us. Cheer~

ShiningMiaJewelry
United States
3 months using the app
July 18, 2024

Angel's service was incredibly fast and efficient. I was impressed by how quickly everything was handled. Highly recommend for prompt and excellent support!

LIORA
Portugal
9 months using the app