Reviews (9,709)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

May 26, 2024

Trying to set my product prices and shipping cost together so I can offer free shipping for my products to my customers. I viewed a discrepancy in the [shipping cost & time frame] product page and in My Products tab.

Rebecca Lin took time and patience to help me understand the difference and went beyond by providing me with the shipping tool which is quite helpful to inquire about the Remote fee and additional fee I also had a query about.

I really appreciate her consistency and support,
Thank You Rebecca Lin

Design The Look

Design The Look
United States
5 months using the app
July 31, 2024

Good experience with CJ as always, personal agents are very professional, this time I had the pleasure of working with Whalen Zhu and he has kept the CJ reputation high and professional.

Highly recommend CJ for anyone searching sourcing app!

NoBarkies
Finland
5 months using the app
August 19, 2024

Kribee Huang was super helpful and helped me with everything I had questions about and is so nice.

24 Street
United States
4 months using the app
August 1, 2024

When it comes to customer support, Chico Lai is super fast. I'm always able to get help fast when needed, this saves me time and I'm able to do my task swiftly. I would recommend that you use CJ as your suppliers for they're trust worthy and offer fast customer support.

Tellet
South Africa
About 2 months using the app
June 14, 2024

I can't speak highly enough of my experience with CJ Dropshipping, and I have Stacey Ya to thank for a large part of that!
The customer service provided by Stacey is exceptional. Whenever I have questions or concerns, Stacey is there with lightning-fast responses and always manages to find the perfect solution.
Her dedication to ensuring customer satisfaction is truly commendable. Whenever I reach out, I receive a prompt and helpful reply. This level of responsiveness makes working with Stacey a great experience.

Moreover, CJ Dropshipping recently upgraded their application platform, and let me tell you, it's a game-changer! It is very easy to use!

LOOVED
Netherlands
5 months using the app
July 23, 2024

CJDropshipping is the one fulfilling most of my products and they have been doing their best to help me grow my business. My personal agent is very responsive and immediately gets me the answers i need whenever i reach out to him. I am hoping this will be a long time rewarding relationship.

ovlbrands
United States
About 2 months using the app
September 2, 2024

I am very happy with this platform and would like to express my gratitude to Agent Abdel for his kind and helpful assistance.

Aladdins Store
Germany
About 2 months using the app
June 4, 2024

You can chat for any questions even late at night. So helpful! Connie helped me to find the solution right away. It will take a while to get a good hold of all the features and services they have. I think that's why they have the chat service.

BARE Picks
Australia
5 months using the app
July 18, 2024

Me and my company have been using CJ Dropshipping for almost 6 months now and we couldn't be more satisfy, especially with the support, i want to thank Harvey Zhang especially for being very fast at responding and useful.

Whisper's Store
Czechia
6 months using the app
May 23, 2024

I have been working with CJ Dropshipping for over a year, and my experience has always been excellent. I want to especially commend my agent, Leila, who is always ready to help. Leila is a true professional who addresses any issues promptly and with a friendly attitude.

Thanks to Leila and the CJ Dropshipping team. I confidently recommend CJ Dropshipping and agent Leila to anyone looking for a reliable partner to grow their business.

JoyfulActivity
Germany
11 months using the app