Reviews (9,643)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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this app for order fulfilment is the best i have ever used! The cost of goods is extremely low and the customer service is impeccable especially Sini and Leah. The only reason i am giving it 4 stars is because the shipping + processing times are quite long (20 days ish) but still better than most other fulfilment company's.
CJ Dropshipping has been an amazing partner in growing my business. The service is fast, reliable, and always meets my expectations. A special shoutout to my personal Agent Camilia Zhu for her exceptional support and responsiveness. She goes above and beyond to ensure everything runs smoothly. Highly recommended!
Hi I actually liked the app and especially the great service i got from connie she helped me a lot without complaining even though i asked a lot of questions
I started with dropshipping. Luckily I had the bests agent. Joean Gu answers all my questions. He answers so fast and I am so thankful for that. He helps me so much. Thank u Joean.
LINCY is the best
I wanted to take a moment to express my utmost satisfaction and gratitude for the outstanding service provided by Lincy during my recent interaction with your customer care team.
Lincy's professionalism and dedication were evident from the beginning. She greeted me warmly and listened attentively to my concerns, demonstrating a deep understanding of the issues I faced. Her knowledge of your products and services was comprehensive, and she adeptly guided me through troubleshooting steps and solutions with clarity and patience.
What truly impressed me was Lincy's proactive approach to ensuring my satisfaction. She not only resolved my initial issue promptly but also took the time to follow up to ensure that everything continued to work smoothly. Her commitment to providing excellent customer service was evident throughout our interaction, making me feel valued and reassured as a customer.
In today's fast-paced and often impersonal customer service landscape, encountering someone like Lincy was refreshing. Her courteous demeanor, professionalism, and genuine concern for my needs left a lasting positive impression. I am confident that with representatives like Lincy, your company stands out for its commitment to customer care excellence.
Please extend my heartfelt thanks to Lincy for her exceptional service. She is undoubtedly an asset to your team and a prime example of what outstanding customer service looks like.
Harvey's customer service as a CJ Dropshipping agent is nothing short of exceptional. From the very beginning, he has demonstrated an unwavering commitment to ensuring my complete satisfaction. Harvey's responsiveness is one of his standout qualities—he is always quick to reply to my inquiries, regardless of the time of day. His thorough and informative responses make it clear that he genuinely cares about resolving any issues I might encounter.
Harvey's proactive approach to customer service sets him apart. He consistently anticipates potential problems and addresses them before they become significant, which has saved me countless hours and headaches. Whenever I've had special requests or needed assistance with complicated orders, Harvey has handled everything with remarkable efficiency and a positive attitude.
The best app out there, I love it. And the customer service is works great and always friendly. Shout out Sini Liu for being there to help all the time✊️
Fast reply and great support from Leila!
I canceled my subscription and uninstalled this app before the free trial ended because I did not like the setup of the entire app and it was useless trying to search for anything because the pages kept resetting. Really deserved zero stars but I couldn’t submit my review without marking one star. The app is a scam.
Really fast customer service, I have been using cj for 7 months and never had a problem.
Customer support Zoey helped me a lot to speed up shipping.