Reviews (9,275)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
November 4, 2024

I’m incredibly grateful for the outstanding support I received from Ken, my advisor at the fulfillment center. Recently, I needed assistance with an issue, and Ken stepped in with remarkable speed and efficiency. His knowledge, professionalism, and commitment to excellence made a for me challenging situation very easy. Thanks to his proactive approach, everything was resolved smoothly and promptly. I couldn’t be more satisfied with the experience. Thank you, Ken.

Brillanta
Switzerland
10 months using the app
October 20, 2024

Meet Suki, our most loyal and loyal assistant on the CJ. Suki is always ready to help you with all your questions about anything. Whether you need help with your order or just want to learn more about products, Suki is there for you!

HydroPaw
Switzerland
22 days using the app
September 10, 2024

Zoey!

She was such a great help and walked me through an issue to help me get me sale that was abandoned!

Elevated Essentials Hub
United States
8 months using the app
October 3, 2024

Pauling did an excellent job answering my questions, and the entire CJ team has been fantastic in helping me organize my store's products in the best way possible. I highly recommend them for sourcing products for your store. Whether you're dropshipping or managing a physical inventory, CJ Dropshipping is the perfect solution!

T2 Essentials
United States
4 months using the app
October 27, 2024

Steph is just amazing, I never seen a customer service that give you a solution with explanation and screen shot before you even ask that question. I was having an issue with my orders syncing and asked her about 6-7 questions, the response time with screen shot was like 3 seconds for each question. I have no idea how can she be that fast and accurate. Thank you Steph!!! She is just so smart. Wish my future wife will be someone like her :D

LuneAura
United States
13 days using the app
November 2, 2024

I am very happy with the service Angel has provided me with, she gives me quick and informative replies.

Furthermore the products of cjdropshipping are of high quality and they are delivered on time.

Weriion
Sweden
3 months using the app
October 23, 2024

Just started using CJ after having some difficulties with another platform. Leon has been very responsive and helpful! It's now become my go to platform for sourcing and finding new products.

The Harbor Fox
United States
About 1 month using the app
Edited October 25, 2024

They have a great support and CJ is a great app to use as a third party!!! Their customer support will solve any issues you may have. Jolie Zhu was a very friendly support agent and very patient. They respond quick unlike other apps. I would recommend all of you to use CJ! Again great support and if anyone gets Jolie Zhu when chatting with the support, you are lucky!!:)

My Store
United States
2 months using the app
November 4, 2024

Great site for dropshipping product! Moreover if you need any additional information on product, I was very satisfied with my customer support Willa, who was very helpful and and answered my questions very fast.

manerie
Japan
About 1 month using the app
September 14, 2024

Ms. See has been incredibly responsive and always welcoming when handling my queries. I consistently receive positive responses and am always satisfied with how she resolves any issues we encounter. If I could, I would give her 8 stars, but the system only allows for 5!

Digital Drape
Pakistan
4 months using the app