Reviews (9,564)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

December 19, 2024

I am new to CJ and dropshipping. Bonnie helped me with every “dumb” question and I can’t appreciate it more.
The 24/7 service is so perfect and I can tell everybody to try CJ yourself.
So happy to have a helpful hand on my side.

BRUDECO
Germany
2 months using the app
Edited December 18, 2024

I had an excellent experience with Agnes from CJdropshipping. She was attentive, professional, and always willing to help with any concerns I had. Her customer service is truly outstanding, and she made sure to keep me updated throughout the process.

However, I believe there’s room for improvement regarding delivery times. Faster dispatch and shipping would make the service even better.

Traditional Seasons
Mexico
About 2 months using the app
December 4, 2024

I've been working with CJ Dropshipping and my agent John for a while now, and I couldn't be more impressed! The platform is versatile, reliable, and offers a wide range of products. John has been an invaluable support—always available, professional, and quick to resolve any questions or issues. Thanks to him, my business runs smoothly, and I feel truly supported. I highly recommend CJ Dropshipping to anyone looking to succeed in e-commerce!

CHAKRA BLISS
Germany
About 1 month using the app
November 7, 2024

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. User interface is friendly, which make it very easy to navigate through different categories. Also, the app offers many tools to manage products and orders. Finally, thanks to the customer support team, especially (Glacia), who provided exceptional support ...

Elite jewellerys
Saudi Arabia
16 days using the app
October 16, 2024

I have been using CJ Dropshipping for a few months now, and i am very happy with my choice to use this platform. Till now i haven't had a single negative experience. Professionalism, kindness, and dedication of my personal agent Ashley have helped me overcome the initial uncertainties I had when starting out. Ashley is always quick to respond and continues to support me every step of the way. CJ offers top-notch customer service, a great and professional customer support team and hight level services.

PetGardenHome
Italy
3 months using the app
November 8, 2024

I am extremely impressed with CJ Dropshipping’s support team, especially Leah! She went above and beyond to help me with my questions and made the whole process feel smooth and easy. Leah was quick to respond, very knowledgeable, and patient in explaining everything I needed to know. Thanks to her, I was able to resolve my issue quickly and get my business moving forward. If you're looking for reliable support, CJ and Leah are amazing! Highly recommended!

Doggy First
United Kingdom
About 2 months using the app
November 6, 2024

A big thank you to Angel from the CJDropshipping customer service for her valuable help! Thanks to her, my order fulfillment issue was resolved quickly and efficiently. Her professionalism and responsiveness really impressed me. I’m now more at ease in managing my orders, and I highly recommend this service to all e-commerce entrepreneurs. Thanks again, Angel, for your excellent support!

Bymti
France
About 2 months using the app
November 27, 2024

It's super helpful that CJ has agents. Joean Gu has been instrumental in getting my shop set up! He not only sourced the product but also went above and beyond to make sure the product was connected to my store correctly. I'm looking forward to sourcing more products through CJ. Thanks, Joean!

Valara
United States
19 days using the app
December 17, 2024

Jolie is very nice and was able to help me a lot. I can only recommend her!

Warmy
Germany
7 months using the app
November 26, 2024

CJ Dropshipping has been a game-changer for my business with its wide range of quality products and reliable service. A special shoutout to my agent, Anisa, for her exceptional support—she’s always responsive, professional, and goes above and beyond to ensure everything runs smoothly. Highly recommend their platform and team!

ZOLASTA
United States
6 months using the app