Reviews (9,709)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

January 4, 2025

CJdropshipping has been a game-changer for my business with fast order processing and reliable shipping. Zoey from support is incredible—always responsive, helpful, and goes above and beyond. Highly recommend!

flexivari.
United States
8 months using the app
Edited February 9, 2025

Luria Xie was great and helpful!
Very Quick responding and fixed my issue in not time!

Lunera
Germany
11 months using the app
February 14, 2025

Very bad experience. Their website description of the features is incredibly attractive. But when it comes to action, they can do almost nothing from what they offer. Terrible customer support. They communicate with customers not one by one, but with everyone at the same time, so as soon as they switch to you, you have to explain the problem again. Unbearably long. I tried for five days to get an answer to simple questions from the support service. I wrote emails, wrote in the chat, but I only received general answers. They answered my question for a week whether they could remove the tags from 100 T-shirts. The answer was: Do you already have them? And then silence again for several days.

CAT & RABBIT
Germany
2 months using the app
March 3, 2025

Angel was awesome. Her customer service skills was straight to the point. Helps.me alot as a Ecommerce store owner.

The One Store
Australia
3 months using the app
February 21, 2025

Christine is a great private supplier inside CJdropshipping even beter then many other private supplier outside of CJ, prices are great, comunication is good overal 5 stars

Vita Trends
United Kingdom
7 months using the app
January 24, 2025

Superb service. kribee Huang made the process easy and straight to the point.

All Fly Beauty Store
Canada
8 months using the app
January 9, 2025

Really good customer service replies back pretty quick or within 24 hours.

Shoppwafe
Canada
3 months using the app
January 2, 2025

I am beyond impressed with the service provided by Anisa Li, my dedicated agent at CJdropshipping.
From the moment we started working together, she has consistently demonstrated professionalism, efficiency, and a deep understanding of my business needs.

GREENCHOICE
Israel
4 months using the app
January 6, 2025

I just want to thank Lisa for everything. She was available all the time and responded so quick! The whole communication was very chill and comfortable. Im really glad that i have the oppertunity to make my business as easy as possible, thank you!

dinoma.
Switzerland
About 1 month using the app
December 13, 2024

CJ has been an incredible support system for my business. Their team is always active, responsive, and ready to assist whenever I need help. They provide valuable insights and solutions that have helped me grow and manage my brand more effectively. I truly appreciate their dedication and look forward to continuing our partnership!

Update Avenue
United Kingdom
2 months using the app