Reviews (9,646)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 3, 2024

Just recently I had an amazing customer experience with Fanny, she helped me to resolve my issue really fast. She was very polite and made sure to send me video links with all the explanation I needed . Thank you Fanny!

Animalium
United States
2 months using the app
December 7, 2024

willa is the best agent I ever had, thanks for your service

brandmade
Germany
2 minutes using the app
July 19, 2024

Been using Cj now for a while now and its works super well. Lahne Zhang is that guy. He is super helpful and very kind. No matter what your problem is he is always there to help you. I really recommend!

TheStickieSpeaker™
Sweden
19 days using the app
June 14, 2024

I can't speak highly enough of my experience with CJ Dropshipping, and I have Stacey Ya to thank for a large part of that!
The customer service provided by Stacey is exceptional. Whenever I have questions or concerns, Stacey is there with lightning-fast responses and always manages to find the perfect solution.
Her dedication to ensuring customer satisfaction is truly commendable. Whenever I reach out, I receive a prompt and helpful reply. This level of responsiveness makes working with Stacey a great experience.

Moreover, CJ Dropshipping recently upgraded their application platform, and let me tell you, it's a game-changer! It is very easy to use!

LOOVED
Netherlands
5 months using the app
July 26, 2024

Leah Cheng from customer service is polite, helpful and quick in assisting.

BabyBooShoppe
United Kingdom
Almost 4 years using the app
July 17, 2024

Isabella Great Agent really she is the best agent who helps me in all the steps even he recommends products to me n when I create a new account I ask to remain my agent

Sarmita™
France
3 months using the app
July 29, 2024

First time using this platform, and Im really new to this. But their service is exceptional. And Agent Charlie helps me a lot and gives me really practical suggestions for beginners like me. Really appreciate that.

FluffyCream
China
8 days using the app
July 15, 2024

Really Great Service & best app for dropshipping. Fast and easy to access , great support team and all number one app for start a business on shopify.

Thanks to Sveta Mam. I am 100% satisfied.

HV SUPERMART
United Kingdom
About 2 months using the app
July 26, 2024

Very Good. My agent Flo helped me a lot with the communication and soucing stuff

Romantic Era
Hong Kong SAR
Over 1 year using the app
June 11, 2024

I would recommend cj to any dropshipper . My agent Joean Gu took care of me and was able to get me a phenomenal price for my product which increased my profit margin. If you love top notch service and SUPER quick response then ask for Joean to be your agent!!! Thanks again buddy . Looking forward to keep working with you!

Avantera
United States
8 months using the app