Reviews (9,624)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited December 30, 2024

We have been working with CJ for one year and we were able to scale our business and offer many more products than we could previously. Our account manager Roxane has done a good job on solving any issues that we have had come up and we hope to continue work smoothly in the future. Anthony and team have been great and responsive

AiMeré Luxury Collection
Canada
About 2 years using the app
January 12, 2025

Jolie was totally helpful ♥️

Feminique
Türkiye
40 minutes using the app
September 10, 2024

I am very happy with my agent (Joean). He helps very quickly and there are no problems. I can only recommend him. The processing is very fast and I get direct help with any questions.

travelhugs
Germany
19 minutes using the app
August 16, 2024

I like my personal agent, I am provided the best guide to growing faster

Available Dress
United States
3 months using the app
July 4, 2024

Agents like Sita Cui make working with CJ a breeze. The customer service and support provided is exactly what you want in E-Commerce to meet the needs of your business. We feel like we have a partnership. Good Job!

OMG! Rose
United States
3 months using the app
June 25, 2024

The agent assigned to me is very helpful and she's very responsive as well. Customer service has always been excellent and very professional. Vita always makes sure that the requests will be delivered on time as always. Thank you Vita! <3

Urban Eras
United States
5 months using the app
June 19, 2024

For me, the best part about CJ Dropshipping is the customer support. Whenever I have questions, customer support responds to me within 5 minutes. Rebecca is always ready to help me, thank you so much Rebecca!

Cute Kittie
Portugal
Over 1 year using the app
July 16, 2024

I had a great experience with Rebecca, she was able to help with some issues efficiently and effectively. Appreciate the great service.

Hair Health Organic
Australia
4 months using the app
March 22, 2024

I can't speak highly enough of my experience with CJ Dropshipping, and I have Erica Zhang to thank for a large part of that!
The customer service provided by Erica is exceptional. Whenever I have questions or concerns, Erica is there with lightning-fast responses and always manages to find the perfect solution.
Her dedication to ensuring customer satisfaction is truly commendable. Whenever I reach out, I receive a prompt and helpful reply. This level of responsiveness makes working with Erica a great experience.

Moreover, CJ Dropshipping recently upgraded their application platform, and let me tell you, it's a game-changer!
While the platform was already great before, the upgrade has taken it to a whole new level, making it the leading application in the industry. Navigating through it is now smoother and more intuitive than ever before, saving me valuable time and effort.

And let's not forget about their product selection. CJ Dropshipping offers a vast array of high-quality products at competitive prices. It's like a treasure trove of goodies just waiting to be discovered! Plus, their shipping times are impressively fast, ensuring that I can fulfill orders efficiently and keep my customers happy.

⭐⭐⭐⭐⭐ Erica Zhang - CJ Dropshipping 5 Stars +

Alert Trendy
Netherlands
Over 1 year using the app
July 15, 2024

Zoey was really patient and helpful. She solved my problem in a while.
I will be happy to talk with her again!!!!
Edo

Azure Bazaar
Italy
4 months using the app