Reviews (9,647)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 4, 2024

Cherry Xu is very helpful, always happy to help and provide support.

NSE Imports
United Kingdom
Over 3 years using the app
September 12, 2024

great customer service.

SteriBrush
Australia
13 days using the app
Edited December 6, 2024

I found the customer support offered by Connie, Ruth and Jolie Zhu
very helpful, they helped me a lot to understand the products well and explained some mechanisms of CJ that I didn't know, thank you very much Connie, Ruth and Jolie Zhu

Kalmari
Italy
6 months using the app
July 18, 2024

I've got instans help of Tab Zhao when I needed it.
I recommend this app and the service.

ReaCenter
Sweden
11 months using the app
July 9, 2024

My agent Joean Gu is amazing. Helps me with every question i have and makes it a very nice experience! Would recommend

CloverMelbourne
Belgium
4 months using the app
June 28, 2024

CJ Dropshipping is a fantastic platform, especially for beginners. It's easy to navigate and offers a wide range of products. Joy, my account manager, has been incredibly helpful throughout my experience. She always tries her best to make all the adjustments I need, ensuring everything runs smoothly. Highly recommend!

Petibee
United Kingdom
4 months using the app
August 7, 2024

Irena, my assistant has been absolutely amazinf! 10/10.

I will definitely keep using her and CJ :)

Trump 2024
Mauritius
About 1 month using the app
July 2, 2024

really quick responses, especially thanks Zoey for solving my issues and being responsive :)
I highly recommend CJ because of its customer service !

Ovrtyme
Sweden
11 months using the app
Edited July 9, 2024

Very good agents and easy, intuitive interface. Yori Lin always got my back with ANY type of questions. Really cool.

Fröhlich & Co.
Germany
6 months using the app
July 15, 2024

Your company’s customer service is outstanding, providing prompt and personalized assistance by winnie. The communication is clear and effective, making it easy to address any concerns. I appreciate the accessibility across multiple channels, ensuring swift responses. Overall, your commitment to continuous improvement truly enhances customer satisfaction.”Your company’s customer service is outstanding, providing prompt and personalized assistance. The communication is clear and effective, making it easy to address any concerns. I appreciate the accessibility across multiple channels, ensuring swift responses. Overall, your commitment to continuous improvement truly enhances customer satisfaction.”

Timescalpt
India
2 months using the app