Reviews (9,626)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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I needed to call support today and everything was sorted out quickly... The explanations are clear and easy to use. Thanks to Rebecca Lin for your help!
I had questions about a specific product. When I reached out Angel was available to get the ball rolling and find the answer to my questions. I would recommend CJ to all who ask.
I was worried in the beginning when I started out as some items I chose were out of stock, or delayed....but in time, I am learning (with the help of Celia) how to navigate this exciting but challenging world of eCommerce. Celia has become an integral part of my day to day activities and I really appreciate how responsive she is and how she goes above and beyond answering all my questions - and I have many!!! Celia is the best!!! Five stars for Celia.
Thank you Cherry Xu for your awesome customer service. I appreciate the time you took to help me understand the process and to sync products to my store. I know I keep asking too many questions and answer them all. Thanks a many times!
Fast response and everything was easy to understand when you have an Agent like Alan, thank you so much i really appreciate that i'm happy that i choose CjDropshipping!
Great sourcing and fullfillment services! Very happy with the use of it. You get an agent assigned to you specifically. Mine was July Chan. She has been of great service and really helped me!
I was stuck trying to figure out why CJ was awaiting payment when I knew the customer had already paid... Bonnie was extremely helpful and patient with me in explaining what i needed to do to complete the order process. Thank You Bonnie
Gildan is amazing, patient and nice, makes sure that you fully understand want you wanted to ask, with fast replies as well. just amazing!
Ruth helped me very good, CJ dropshipping is amazing to work with. The customer support is 24/7 available
I had a great experience with Rebecca, she was able to help with some issues efficiently and effectively. Appreciate the great service.