Reviews (9,620)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

Edited December 30, 2024

We have been working with CJ for one year and we were able to scale our business and offer many more products than we could previously. Our account manager Roxane has done a good job on solving any issues that we have had come up and we hope to continue work smoothly in the future. Anthony and team have been great and responsive

AiMeré Luxury Collection
Canada
About 2 years using the app
June 21, 2024

I was worried in the beginning when I started out as some items I chose were out of stock, or delayed....but in time, I am learning (with the help of Celia) how to navigate this exciting but challenging world of eCommerce. Celia has become an integral part of my day to day activities and I really appreciate how responsive she is and how she goes above and beyond answering all my questions - and I have many!!! Celia is the best!!! Five stars for Celia.

MyBrowShop
United Kingdom
4 months using the app
July 10, 2024

I had a fantastic experience with CJ dropping website, the have election of product and the price are very competitive.
also their customer is ready to help you till your understanding point especially @Irene she's the best.
I would highiy recommend this website to anyone.

nyaabs.com
Ghana
6 months using the app
August 8, 2024

Responsive and knowledgeable support team
Proactive approach to resolving issues
Friendly and patient communication
Timely resolutions
Exceptional overall servic explicitly Celia Liang she is very honest and professional

Gym Gear Pro
Australia
2 months using the app
July 8, 2024

I highly recommend CJ to those who are new to the dropshipping sector, the agents are very friendly and responsive and they will answer all your questions. thank you Suki Huang for your help

My Store
Morocco
4 months using the app
June 11, 2024

CJ Dropshipping has been a reliable partner on my journey to get started with dropshipping. They have fulfilled nearly 100 orders which arrived in an appropriate time at the customers in Germany. I only rarely got a "where is my product" question.

The integration and fullfillment process is very easy to handle.

The support staff is very fast to respond. They will even add product variations for you. Particularly helpful recently was the support agent Leina. Thank you to Leina and the whole team who make dropshipping such a pleasant experience.

KlarQuell
Germany
7 months using the app
March 22, 2024

I can't speak highly enough of my experience with CJ Dropshipping, and I have Erica Zhang to thank for a large part of that!
The customer service provided by Erica is exceptional. Whenever I have questions or concerns, Erica is there with lightning-fast responses and always manages to find the perfect solution.
Her dedication to ensuring customer satisfaction is truly commendable. Whenever I reach out, I receive a prompt and helpful reply. This level of responsiveness makes working with Erica a great experience.

Moreover, CJ Dropshipping recently upgraded their application platform, and let me tell you, it's a game-changer!
While the platform was already great before, the upgrade has taken it to a whole new level, making it the leading application in the industry. Navigating through it is now smoother and more intuitive than ever before, saving me valuable time and effort.

And let's not forget about their product selection. CJ Dropshipping offers a vast array of high-quality products at competitive prices. It's like a treasure trove of goodies just waiting to be discovered! Plus, their shipping times are impressively fast, ensuring that I can fulfill orders efficiently and keep my customers happy.

⭐⭐⭐⭐⭐ Erica Zhang - CJ Dropshipping 5 Stars +

Alert Trendy
Netherlands
Over 1 year using the app
June 26, 2024

I made a rookie mistake with my store and Garrison Wong was able to help me get back on track with my business. Thank you for being both kind and helpful!

Lastris
United States
4 months using the app
July 3, 2024

CJ helps me a lot and offers great products. My agent Sulei li helps me at any time and is very friendly. In addition, my questions will be answered promptly and competently. Very good!

furry nose
Germany
6 months using the app
September 2, 2024

Krise, è molto professionale e davvero bravo nel suo lavoro. Rende tutto più facile!

LUMA
Switzerland
19 days using the app