Reviews (9,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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I've got instans help of Tab Zhao when I needed it.
I recommend this app and the service.
Irena, my assistant has been absolutely amazinf! 10/10.
I will definitely keep using her and CJ :)
cucheng - my 1st sale and your quick assistance were very much appreciated!! Thank you
really quick responses, especially thanks Zoey for solving my issues and being responsive :)
I highly recommend CJ because of its customer service !
I found the customer support offered by Connie, Ruth and Jolie Zhu
very helpful, they helped me a lot to understand the products well and explained some mechanisms of CJ that I didn't know, thank you very much Connie, Ruth and Jolie Zhu
Very good agents and easy, intuitive interface. Yori Lin always got my back with ANY type of questions. Really cool.
Your company’s customer service is outstanding, providing prompt and personalized assistance by winnie. The communication is clear and effective, making it easy to address any concerns. I appreciate the accessibility across multiple channels, ensuring swift responses. Overall, your commitment to continuous improvement truly enhances customer satisfaction.”Your company’s customer service is outstanding, providing prompt and personalized assistance. The communication is clear and effective, making it easy to address any concerns. I appreciate the accessibility across multiple channels, ensuring swift responses. Overall, your commitment to continuous improvement truly enhances customer satisfaction.”
I am thoroughly impressed with CJdropshipping's customer support, and Rami Wu exemplifies the dedication and professionalism that sets their team apart. I would highly recommend CJ dropshipping to anyone looking for reliable service and support in dropshipping.
Thank you, Rami, and the entire CJdropshipping team, for making my experience seamless and enjoyable.
I'm starting with dropshipping and working with CJ has made this much easier. The app and intuitive and coveres anythingyou need. The best part is the customer support. The team is very responsive and helpful. Vita is assisting me for a couple of month now and is extreamly helpful, organized and responsive. Great work. Thank you Vita!
Update: Still outstanding service. Stacey has helped me with sourcing a product that no one else was ready to dropship. Super helpful!
For me, the best part about CJ Dropshipping is the customer support. Whenever I have questions, customer support responds to me within 5 minutes. Rebecca is always ready to help me, thank you so much Rebecca!