Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 17, 2024

I'm really impressed, not only by the functions and performance of CJ but also by the support, especially from Harvey. He is very friendly, finds a solution for every problem and is a real asset to CJ. Very clear recommendation and a big thank you Harvey.

Bee Flex Comfort
United States
8 months using the app
June 10, 2024

I have had a great experience with CJ Dropshipping, the customer service is second to none. Any issue you have with your order, the agents help you straight away. My agent Bonnie Gu was about to help me with a split order issue and get me fulfilling orders for my customers right away. All of the tracking numbers are updated automatically so you don't have to lift a finger. Thanks CJ & Bonnie!

Humbric
United Kingdom
7 months using the app
June 26, 2024

I made a rookie mistake with my store and Garrison Wong was able to help me get back on track with my business. Thank you for being both kind and helpful!

Lastris
United States
4 months using the app
June 11, 2024

CJ Dropshipping has been a reliable partner on my journey to get started with dropshipping. They have fulfilled nearly 100 orders which arrived in an appropriate time at the customers in Germany. I only rarely got a "where is my product" question.

The integration and fullfillment process is very easy to handle.

The support staff is very fast to respond. They will even add product variations for you. Particularly helpful recently was the support agent Leina. Thank you to Leina and the whole team who make dropshipping such a pleasant experience.

KlarQuell
Germany
7 months using the app
September 7, 2024

Jolie was very helpfull!

Eloria™️
Australia
About 2 months using the app
Edited December 17, 2024

I am very happy with Tab, he is always there for me when I have questions, responds very quickly and makes suggestions on his own initiative. Thank you for the good cooperation. Annina

everything is fine, Tab Zhao is always there for me

Great, always there for me. Thank you Tab Zhao

Tab is great. I enjoy working with him

Tab always gives me information.
We work well together and have been exchanging information with each other for several months now.
I hope it continues like this. Thank you Tab.

I am still very satisfied with Tab, he is always there for me when I have questions. He is very empathetic and always offers support. Thank you Tab.

zeals.ch
Switzerland
About 1 year using the app
July 8, 2024

I highly recommend CJ to those who are new to the dropshipping sector, the agents are very friendly and responsive and they will answer all your questions. thank you Suki Huang for your help

My Store
Morocco
4 months using the app
June 4, 2024

You can chat for any questions even late at night. So helpful! Connie helped me to find the solution right away. It will take a while to get a good hold of all the features and services they have. I think that's why they have the chat service.

BARE Picks
Australia
5 months using the app
July 23, 2024

CJ is one of the best dropshipping platforms. My agent Irena has been an amazing help and can instantly source any product even with a photo. It is quick and easy to order a sample product off CJ, and discounts are applied. Irena is a very good agent and she can help with almost any case

Relaxing Flame Co
Australia
9 days using the app
June 29, 2024

Fast response and everything was easy to understand when you have an Agent like Alan, thank you so much i really appreciate that i'm happy that i choose CjDropshipping!

OneDayStore
Germany
5 months using the app