Reviews (9,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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My experience with CJ has been very good. Last time I had a conversation with an agent named Cheria, and she helped me very efficiently.
CJ Dropshipping has been a reliable partner on my journey to get started with dropshipping. They have fulfilled nearly 100 orders which arrived in an appropriate time at the customers in Germany. I only rarely got a "where is my product" question.
The integration and fullfillment process is very easy to handle.
The support staff is very fast to respond. They will even add product variations for you. Particularly helpful recently was the support agent Leina. Thank you to Leina and the whole team who make dropshipping such a pleasant experience.
Gildan is amazing, patient and nice, makes sure that you fully understand want you wanted to ask, with fast replies as well. just amazing!
You can chat for any questions even late at night. So helpful! Connie helped me to find the solution right away. It will take a while to get a good hold of all the features and services they have. I think that's why they have the chat service.
I'm really impressed, not only by the functions and performance of CJ but also by the support, especially from Harvey. He is very friendly, finds a solution for every problem and is a real asset to CJ. Very clear recommendation and a big thank you Harvey.
Best support ever. They ve responded fast and helped with all my product connection and order fullfilment. I like the live chat option and the COGS.
The agent assigned to me is very helpful and she's very responsive as well. Customer service has always been excellent and very professional. Vita always makes sure that the requests will be delivered on time as always. Thank you Vita! <3
I have had a great experience with CJ Dropshipping, the customer service is second to none. Any issue you have with your order, the agents help you straight away. My agent Bonnie Gu was about to help me with a split order issue and get me fulfilling orders for my customers right away. All of the tracking numbers are updated automatically so you don't have to lift a finger. Thanks CJ & Bonnie!
CJ Dropshipping has provided excellent service from day 1. My agent Lisa has been very helpful in providing information, recommendation in winning products and many more. I definitely recommend CJ Dropshipping.
I just beginning my journey I don't know how to work but your customer support team continue guide me, Thanks whalen