Reviews (9,659)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

August 5, 2024

really helpful customer service , thank you

Fjord Fit
United Kingdom
3 months using the app
June 29, 2024

Thank you Cherry Xu for your awesome customer service. I appreciate the time you took to help me understand the process and to sync products to my store. I know I keep asking too many questions and answer them all. Thanks a many times!

ToniKay Creations
United States
About 2 months using the app
July 25, 2024

I am very satisfied with the service of this pallet (CJ), especially my agent July, who is very professional, efficient, and very satisfied.

Outdoorsbloom
China
4 months using the app
June 29, 2024

Fast response and everything was easy to understand when you have an Agent like Alan, thank you so much i really appreciate that i'm happy that i choose CjDropshipping!

OneDayStore
Germany
5 months using the app
June 26, 2024

I made a rookie mistake with my store and Garrison Wong was able to help me get back on track with my business. Thank you for being both kind and helpful!

Lastris
United States
4 months using the app
July 16, 2024

Very convenient and super cool. Also the support is very active and they resolve every problem you have, thanks to Fanny ;)

Iceeze™
Italy
About 2 months using the app
June 30, 2024

I was stuck trying to figure out why CJ was awaiting payment when I knew the customer had already paid... Bonnie was extremely helpful and patient with me in explaining what i needed to do to complete the order process. Thank You Bonnie

Knew Knowledge
United States
About 2 months using the app
June 19, 2024

I recently began using CJdropshipping and I must commend the exceptional customer support provided by Camila Zhu. She has been incredibly helpful, promptly addressing all of my inquiries and assisting me with an issue I encountered with my order. Her responsiveness, friendliness, and professionalism have made my experience truly positive. I plan to continue using this app for the foreseeable future.

DiamondShips
United States
5 months using the app
June 25, 2024

I recently worked with CJdropshipping and am very happy with the service. A special thank you goes to Doki Huang, who gave me excellent support. The entire process was smooth and the quality of the products is top notch. I can recommend CJdropshipping to anyone who is looking for a reliable partner in the dropshipping business!

FurryWave
Switzerland
5 months using the app
June 11, 2024

I have questions that need to be clarified especially about shipping and delivery time. Sveta really explained in details which erased my anxiety because I want short delivery time. She is knowledgeable, friendly and customer focused. Now I feel more confident to use and more knowledgeable in using the using and navigating the platform.

syndmart
United States
9 months using the app